Hayes Dodge Chrysler Jeep Ram Lawrenceville

Overall Perfect There are only a few categories that a dealership sales experience will fall in and I am surprised and grateful to be able to say that my experience a There are only a few categories that a dealership sales experience will fall in and I am surprised and grateful to be able to say that my experience at Hayes in Lawrenceville was truly EXCELLENT from beginning to end. From the first morning phone call inquiry where I spoke with Deborah Ray, then running around my area trying to find a deal as good as Hayes, then driving an hour plus through Atlanta to get to this dealership, to the EXCEPTIONAL service I received from Deborah and also from Ernest Clarke who secured our financing, and finally driving away in our new Jeep....PERFECT, 5-Star all day!! Thank you for turning an often intimidating and uncomfortable scenario into a truly enjoyable experience. Based on my experience with just these two employees, I would highly recommend this dealership and plan to send those I know their way. Thanks again! Sonya Loshaw More

Looking for a car Very great service, I recommend anyone who is looking for a company that sales great cars with excellent sales representatives........... Thanks alot Very great service, I recommend anyone who is looking for a company that sales great cars with excellent sales representatives........... Thanks alot Paul, you made my purchase very easy. More

PAUL! Thank you, Paul, for making our experience "hassle" free! Only time I enjoyed going to a dealership!! You are the BEST! See Paul for great customer Thank you, Paul, for making our experience "hassle" free! Only time I enjoyed going to a dealership!! You are the BEST! See Paul for great customer service. More

Best dealership I've ever worked with Car buying time has always overwhelmed us. So many dealerships with so many cars & prices. Hayes made our experience as painless as possible. One mo Car buying time has always overwhelmed us. So many dealerships with so many cars & prices. Hayes made our experience as painless as possible. One morning after looking at what was available on Hayes Website, I had a phone call with Scott Webster about what I needed in a vehicle. I had very specific needs due to medical issues, which I call the bells. I also had things I didn't really need or want, the whistles. I told Scott what I'd be willing to pay as a monthly payment, my credit score and he went to work without ever meeting my husband and me. We went to breakfast on our way to the dealership. I texted Scott when we were on our way and by the time we arrived some 10 minutes later, Scott had a few cars to show us that definitely met my needs, the bells and had whistles I didn't even know would memorize me. Our plan was to visit Hayes and then go down the road to the next dealership, who incidentally did not return my call so they could be prepared for our visit. Scott was so prepared, we were immediately at ease. He is the kind of gentleman that under promises and over delivers which is truly uncommon when it comes to car sells. He actually put the fun in FUNdamentally understanding us as car buyers. We drove out, in our new purchase, feeling lucky we found Scott and he found just the right fit for us. We are exstatic with the car and experience. I actually got all the bells and some whistles I didn't know would make me so happy. I can honestly say Scott is the ultimate salesperson to deal with. I have only positive things to say and not a single negative about the toltal experience he provided. After 40+ years of buying vehicles, Scott was the absolute best person we've ever had the pleasure of meeting at a dealership. More

Truck Purchase JP worked with me to purchase my new truck for over a week, over email, since Inlive in Savannah, GA. He went above and beyond to finish the deal on a JP worked with me to purchase my new truck for over a week, over email, since Inlive in Savannah, GA. He went above and beyond to finish the deal on a beautiful truck. Everything went very smooth and the whole deal took leads than an hour. More

Great! JP was awesome he went above and beyond! He made my car buying experience very enjoyable. When I need another Jeep I will be back to see you! JP was awesome he went above and beyond! He made my car buying experience very enjoyable. When I need another Jeep I will be back to see you! More

Joe Baptiste was most helpful Joe Baptiste was extremely helpful in helping us get a used GMC that we could afford. The entire process from start to finish was pleasant and painle Joe Baptiste was extremely helpful in helping us get a used GMC that we could afford. The entire process from start to finish was pleasant and painless, unlike so many other dealerships in this area. 'Family' really does describe this dealership and I would recommend anyone interested in finding a new or used car to check these guys out. More

No pressure experience I had a great purchase experience. A big thank you to Amit and Rocky. This is my second purchase from Hayes. I recommend them very highly. I had a great purchase experience. A big thank you to Amit and Rocky. This is my second purchase from Hayes. I recommend them very highly. More

Such a great experience! The whole team Stephen,JP,& Ernest all did such an amazing job. They went above and beyond our expectations. We went in looking for a used vehicle, bu The whole team Stephen,JP,& Ernest all did such an amazing job. They went above and beyond our expectations. We went in looking for a used vehicle, but this team was able to get us in a brand new vehicle at the same price we wanted to pay for used. More

Awesome Customer Service I cannot say enough good things about my experience at Hayes. I worked with Bob Hughes and he dropped everything to make sure I was taken care of as s I cannot say enough good things about my experience at Hayes. I worked with Bob Hughes and he dropped everything to make sure I was taken care of as soon as I walked in the door. I traded in a vehicle and purchased a new one - in and out within a couple of hours - INCLUDING the test drive and appraisal! I have never felt more comfortable buying a new car. :) More