Hayes Dodge Chrysler Jeep Ram Lawrenceville

GREAT experience! I have been looking for a good used truck for quite some time when I found a 2014 Ram 1500 with everything I was looking for. Paul was a big help get I have been looking for a good used truck for quite some time when I found a 2014 Ram 1500 with everything I was looking for. Paul was a big help getting me into the truck. Thanks Paul!! More

New jeep We wanted to buy a new vehicle but didn’t know what. Through the expertise of our salesman and finance person we were very happy with the result We wanted to buy a new vehicle but didn’t know what. Through the expertise of our salesman and finance person we were very happy with the result More

Very easy straight forward. Great people to work with. The process was very smooth. I would have like to get a bit more for my trade. However we got to a price and payment I felt comfortable with. This is The process was very smooth. I would have like to get a bit more for my trade. However we got to a price and payment I felt comfortable with. This is our second vehicle purchased from Hayes. I would not hesitate to buy a third from them. More

Awesome place to come. Friendly place to come. Ken Turner is the right guy to come too and great to work with . Ken turner will definitely show you all the vehicles you are Friendly place to come. Ken Turner is the right guy to come too and great to work with . Ken turner will definitely show you all the vehicles you are interested and will always be there till you find the right one. Great finance person to work with. Both were very helpful. More

Excellent dealership Rocky Ball is such a honest salesman I have ever seen. He's not like another salesperson who will fool you, until you buy a car. I bought my Range Rov Rocky Ball is such a honest salesman I have ever seen. He's not like another salesperson who will fool you, until you buy a car. I bought my Range Rover from him, and anything that he told me was 100% true. i didn't believe them at first, but now I do. Especially, Courtney Donaldson, the business manager. Courtney was very honest to me as well about financing. I will recommend this dealership to anyone who's trying to buy a car and don't want to get screwed by salesman and financing manager. Because this dealership has the best and honest financing manager, which is Courtney Donaldson. And of course Rocky Ball, The salesman. Rocky and Courtney, you guys are the best. And I really appreciate your business and your honesty. Keep up good work guys. I More

Professional Customer Care After completing my research on the vehicle, I contacted JP to work out the details. He was very professional, pleasant to work with, and eager to ass After completing my research on the vehicle, I contacted JP to work out the details. He was very professional, pleasant to work with, and eager to assist. Everything was ready to go to complete the deal when I arrived at the dealership. Much appreciated! More

2017 Jeep Compass I was greeted as soon as I stepped out of my rental and onto the lot by Evon. I already had my vehicle picked out before I got to the dealership, so I I was greeted as soon as I stepped out of my rental and onto the lot by Evon. I already had my vehicle picked out before I got to the dealership, so I told Evon what I was looking for and he took me right to it. Everything was easy from that point until I got into my new car. Evon and Ernest were both very friendly and explained everything about my vehicle, the buying process, and what this dealership has to offer (which is pretty much everything, from service and parts right up to the cars). If the day ever comes that I need another car and I'm looking for any of the brands that they have at Hayes, I'll definitely come back. More

Honda Accord 2014 Working with D was a great experience. He matched my offer and I closed the deal quickly on a car for my wife. I had to return to the dealership for m Working with D was a great experience. He matched my offer and I closed the deal quickly on a car for my wife. I had to return to the dealership for minor service work and the service department was friendly and efficient. I would definitely recommend both Mr. Moody and the dealership to anyone. More

Courteous, Professional. Exemplary customer care. I've purchased a number of Chrysler products over the past several years. I've been in dealerships that provided minimal to no customer service and o I've purchased a number of Chrysler products over the past several years. I've been in dealerships that provided minimal to no customer service and others, while somewhat attentive, were not really focused on my needs. Hayes Dealership in Lawrenceville, Georgia is outstanding. We did not meet a single person we did not like. Our salesman, Karim, was as nice a young man as I have had the pleasure of working with on a sale. Steve the general manager worked to secure a deal we could feel good about. The finance officer, Ernest, was just a really nice person and we had a great time just talking. Don, the service manager, met with us and assured us if we had any concerns let him know. Magdalena, the Business Manager, was outstanding. We had a couple of minor problems and she handled them quickly and professionally. I would definitely recommend Hayes to anyone seeking an honest, courteous and professional staff. Plus, we love our new 2018 Jeep Grand Cherokee Summit!! More

FINALLY BOUGHT MY JEEP after waiting 2 years! I have been wanting a Jeep since I was a teenager and I am 39 years old but within the last 2 years I have been itching for one hard. My husband and I I have been wanting a Jeep since I was a teenager and I am 39 years old but within the last 2 years I have been itching for one hard. My husband and I went to a few Jeep dealers and other dealers that sold used Jeep's and we just couldn't make a deal. We noticed that new or used Jeeps were practically the same price with miles. So we decided to go new since this vehicle holds its value and its an investment type vehicle. We did our research and said we were for sure going to buy one. We were in the process of buying a house so we put the Jeep on the back burner for a couple years, well we bought our house and we are now in Lawrenceville and we decided to visit this Lawrenceville Jeep Dealer and it was the best thing we did. We drove in n a Saturday October 21, 22017 and just started walking the lot where we saw the Jeeps we liked and we were approached by Paul and he introduced himself and was very knowledgeable on the Jeep. He said things to us we already knew but that is ok because we were on the same level of knowledge BUT he was a great sales man in the aspect of how to build the vehicle and how to make a price work for us and that is what made this deal. He didn't stick us with the first price we saw and did not push us on that price either after we stated that was expensive. He was able to work with us, really feel out what it is that we really wanted and was able to put numbers together on that. We told him we wanted to think about it, he emailed us a built jeep how we wanted it and we started working on that. We ended up going back to the Dealership on Saturday October 28, one week exact later and wanted to now work out numbers and see about a trade in and all the fun stuff, hahahaha! Paul was realistic, strong with his words on the financing and was going to do everything he could to make our deal work. Well then when it did not work for us, we had an option to look at other Jeeps that had almost what I wanted but no big wheels. Just standard wheels, well, we decided that the big wheels (37in) was a little bit of a rough ride for long distance but I did test drive it and the Sahara and I fell in love with the white Sahara and it was a 24g package and the price worked. Financing was also amazing with Magdalena working her numbers. We did not feel pressured, we knew we could walk away because they did give us the option to think about it. They made the deal work for us and met us in the middle. They were really real, not corporate, didn't try to sell, just tried to help. We were in the dealership from 11am till 5:30pm. It was an all day event but they were busy so understandable. We were on a 50/50 buying situation meaning we were either getting the truck or not if the numbers did not work. They made them work. We enjoyed every part of our experience and we are very happy with our 2017 New Jeep Sahara. We look forward to continue to do business with Jeep and buy more accessories for our new Jeep. More