Hayes Dodge Chrysler Jeep Ram Lawrenceville

Best experience EVER!! I purchased a Durango through Rocky in June 2017. All other dealerships jerked me around and weren’t straight up with me. Rocky went far above and bey I purchased a Durango through Rocky in June 2017. All other dealerships jerked me around and weren’t straight up with me. Rocky went far above and beyond to help me get into my new car! It was the best car buying experience ever! I have recommended not only Hayes, but Rocky himself to so many people! My Dad just went and bought a new truck with Rocky’s assistance as well! Nothing but the best things to say about Hayes and the employees! More

Easy and pleasant He let me know truck that I saw online was still available. Set up time to see and drive it.went for a drive truck was great made purchase which was e He let me know truck that I saw online was still available. Set up time to see and drive it.went for a drive truck was great made purchase which was easy and very pleasant. Abez was very helpful alsotruck was detailed and ready to take home in a timely manner More

Great "Home Town Dealer" experience....Again. Great experience, from the time we drove into the dealership. Inventory. Salesman (Dennis). Negotiations. Closing. This was the 4th vehicle we've p Great experience, from the time we drove into the dealership. Inventory. Salesman (Dennis). Negotiations. Closing. This was the 4th vehicle we've purchased from Hayes-Lawrenceville. Dennis makes dealing with the "Home Town Dealer" a win-win situation. More

Awesome experience purchasing Jeep Grand Cherokee. Found this dealership online trying to search inventory for a Jeep Grand Cherokee. Paul S. Turned out to be an awesome sales -resonate, great experie Found this dealership online trying to search inventory for a Jeep Grand Cherokee. Paul S. Turned out to be an awesome sales -resonate, great experience, nice people, very down to earth. Would recommend teh dealership and Paul to anyone looking to buy a car. More

Great customer service.. Between Deborah Ray, Ricky, and especially Magdallena in financing, this was a great experience over all. I was gonna get a grey Renegade Trail Hawk b Between Deborah Ray, Ricky, and especially Magdallena in financing, this was a great experience over all. I was gonna get a grey Renegade Trail Hawk but Deborah kept looking and actually found one in my favorite color. Orange! Totally awesome! More

2012 Kia Soul - Satisfied Customer Came across the ad for the Soul online, requested for it's information and had quick response right away. I couldn't pass up on the deal, Dearci Mood Came across the ad for the Soul online, requested for it's information and had quick response right away. I couldn't pass up on the deal, Dearci Moody was very helpful and had some great customer service. After purchase of the vehicle, the car was cleaned and detailed. Absolutely in love with my Kia Soul and grateful for the staff for their help with purchasing the vehicle. More

2018 Jeep Compass = VERY HAPPY! I am so happy with the service we received. I recommend everyone ask for Shane. He has been the best salesman I have ever worked with. And after all h I am so happy with the service we received. I recommend everyone ask for Shane. He has been the best salesman I have ever worked with. And after all he did, we were even more impressed with John Q in the finance dept! Such a great dealership with great staff. We’ve bought several cars here and will continue to come back!! More

very pleasant experience for buying a bew car JP Kim made my experience of buying a new car very pleasant; he was personable; straightforward; and I never felt stressed. Great dealership! JP is th JP Kim made my experience of buying a new car very pleasant; he was personable; straightforward; and I never felt stressed. Great dealership! JP is the best! More

Terrible customer service This was the 5th vehicle purchased at this dealer, 3 used, and two new. To start, they knew my payment expectations and kept giving me options more th This was the 5th vehicle purchased at this dealer, 3 used, and two new. To start, they knew my payment expectations and kept giving me options more than double the old payment. When a car was agreed upon it took two hours once again for financing to finally work out a reasonable payment. I was not told in advance there was no second key for the vehicle. After 5 hours at the dealer, it slipped my mind to ask. The car is pre certified, with 3 USB ports and charger/lighter that I realized the following day do not work. I now have to lose time at work and wait at their convenience to fix. They will not accomodate my schedule or furnish a second key. The key will now cost me around $300. This will be the last car purchased with any Hayes dealership from myself or family. More

Replacement vehicle I purchased a pre-owned vehicle in Oct 2017. The vehicle was giving me problems and I wanted out of it, rather than having it fixed again. I went to t I purchased a pre-owned vehicle in Oct 2017. The vehicle was giving me problems and I wanted out of it, rather than having it fixed again. I went to the dealership and they were able to work me into a brand new vehicle with only paying a little bit more than I was previously paying. I was very upset that I had to bring the pre-owned car in again for service and they comforted me (even buying my four year old child a happy meal since she was upset with the wait and hungry). Within about 4 hours, I was able to trade in my pre-owned car and drive away in my brand new Jeep. More