Hayes Dodge Chrysler Jeep Ram Lawrenceville | Page 17

Diego, the sales person, and the man in finance were great!! However, I will not go back to this dealership. The truck had over 4,000 miles more on it than listed on their website, Edmunds, and others. great!! However, I will not go back to this dealership. The truck had over 4,000 miles more on it than listed on their website, Edmunds, and others. The Sales Manager would not come down any. I tried several ways to negotiate with each receiving a "NO". I have never been treated this way!!! More

Thank you to Hayes Chrysler Dodge Jeep Ram of Lawrenceville for providing us with a superb buying experience! We called the dealership looking for a specific vehicle for my daughter. Abez answere Lawrenceville for providing us with a superb buying experience! We called the dealership looking for a specific vehicle for my daughter. Abez answered the phone and the rest is history! He was professional and answered all of our questions. The sales and finance managers were exceptional as well. My daughter loves her car!!! I am most impressed about us being out the door in about 2 hours!!! More

Have done business with this dealership several times and have never been disappointed. Jose Rivera, the sales person, did an excellent job and answered all my questions and worked out a deal I couldn’t turn have never been disappointed. Jose Rivera, the sales person, did an excellent job and answered all my questions and worked out a deal I couldn’t turn down. More

I brought my Jeep in to Hayes CDJR Lawrenceville for a bad coolant leak. Daniel Deadwyler was the service advisor handling my case. He charged me $211 for a diagnosis to my vehicle that was false. He clai bad coolant leak. Daniel Deadwyler was the service advisor handling my case. He charged me $211 for a diagnosis to my vehicle that was false. He claimed I had a faulty thermostat that would cost over $900 to repair. I declined. Turns out, the water inlet pipe was tampered with from a different dealership I’d been to prior. My bumper to bumper warranty expired and it was obvious why he tried to uncharged the case. I will never bring my business to this dealership ever again, they have dishonest employees who takes advantage of people.. More

Terrible experience- drove from MS to make the deal and told several things that they did not mention before. Should have stayed in my own state. Who leave after purchasing a $50,000 vehicle with no pap told several things that they did not mention before. Should have stayed in my own state. Who leave after purchasing a $50,000 vehicle with no paperwork- just a thumb drive and less than half a tank of gas? I regret ever going there More

BUYERS BEWARE! ! We had a 2011 Ram that wouldn't start so we had it towed to Hayes after we called to see if they would take it. 4 days later they call and say its a ! We had a 2011 Ram that wouldn't start so we had it towed to Hayes after we called to see if they would take it. 4 days later they call and say its about $2500 to repair it and parts would arrive end of Oct at the earliest. so we said "what if we just trade it in?" Daniel in service had sales contact us and we wound up buying a CPO truck for over $40k. We're leaving after signing the docs and our son says "I left some stuff in the old truck" so we go to get it. We're told by service it's $109.00 to get our personal items out of the truck. They refuse to give us access until we pay. Sales manager refuses to do anything since we've already signed and obviously dont care about us now. We never signed a work order, were never told about a charge, had no prior knowledge that there would be a charge and if we hadn't remembered to get stuff out would have never had to pay. SHADY BUSINESS PRACTICES More

Scam warning on this one. They had a price listed on CarGurus and Capital one auto finder. Once we go to make a deal they said those are 3rd party sites and they don't honor t They had a price listed on CarGurus and Capital one auto finder. Once we go to make a deal they said those are 3rd party sites and they don't honor those prices and now the vehicle is more so the price on the paper is what it is now. They said take it or leave it so I left it, bought a better jeep at a lower rate in Greer, South Carolina. No garbage games with the finance manager like at Hayes. The general sales manager is Stephen Weatherly, he must be family or something because he has no skill to hold that position. He has two other incompetent people under him named John Quante and David Van Wyen, if you hear any of these names, please walk away. Also quick tip, don't buy your Mopar extended warranty from here either. It's overpriced and you can shop your warranty at other dealers. There's a few that are known for giving the best deals possible and it can all be handled over the phone. You'll save thousands compared to what Hayes tries to push. More

That lady which calls her name Magdalena! ! It’s the worst person I ever met in my life!! She lie to me on my warranty!! Liar!!Liar!!! ! It’s the worst person I ever met in my life!! She lie to me on my warranty!! Liar!!Liar!!! More

Paul was a straight shooter no games. Yes he was customer friendly. After going to another jeep dealer and getting no help we lost hope. Paul from Hayes was quick to answer our questions Yes he was customer friendly. After going to another jeep dealer and getting no help we lost hope. Paul from Hayes was quick to answer our questions and made the process super easy. I reccomend Paul to all my friends and family. More

I am a two time prior customer who drove 4 1/2 hours from FL to purchase two vehicles from this dealership in the past, the first time for my daughter's first car. I was treated wonderfully by Dusty. As a FL to purchase two vehicles from this dealership in the past, the first time for my daughter's first car. I was treated wonderfully by Dusty. As a result, you would think that the Sales Manager would at least have the common courtesy to return a call to a former/prospective customer looking to purchase a new Jeep Sahara. Sadly that was not the case..... never received a call back. Customer servce has gone way down hill at Hayes.....better look elsewhere for a car. More