Hayes Dodge Chrysler Jeep Ram Lawrenceville

When i walked into the dealership i was greeted immediately. I gave him a description of what kind of vehicle i was looking for and immediately he queued up a search to see if there was any in stoc immediately. I gave him a description of what kind of vehicle i was looking for and immediately he queued up a search to see if there was any in stock. found the car took it out for a test drive. Then as i was leaving he quoted me a price for me to ponder about. Great customer service and fair price. More

Mark was very helpful as soon as we walked onto the lot. We knew what we wanted and he did everything in his power to help us get it. When I was worried we couldn't get financed, Mark calmed my nerves and r We knew what we wanted and he did everything in his power to help us get it. When I was worried we couldn't get financed, Mark calmed my nerves and reassured me that the finance manager Darius would do everything he could... and he did! We got financed with my less than stellar credit, and I drove home that evening with the exact car I wanted. I hadn't bought a car in over 10 years when I came to Hayes but I'm very thankful that when I did, I came to them. Huge thanks to Mark and Darius. They stayed open late and took care of us even after everyone else had left. More

Great folks to deal with, this is my 5th car I have purchased from Hayes. My Salesman Fred Sharp is a pleasure to deal with and business manager Chris Read not only made the paper signing a breeze, but purchased from Hayes. My Salesman Fred Sharp is a pleasure to deal with and business manager Chris Read not only made the paper signing a breeze, but she really knows her extended service plans. Owner Mike Hayes is always available to talk to customers and Service Advisor Frank Cofer helps keep all my cars in tip top shape. I have also needed the services of the body shop, and recieve the same great service from the folks back there. I will continue to buy my cars from Hayes and have them serviced there too . . . you won't find a better car dealer anywhere!!! More

Not your "typical" Auto Purchase experience. I emailed about a truck on their website and had an personal response and phone call within 30 minutes. On Trade in tool resulting offer was well with emailed about a truck on their website and had an personal response and phone call within 30 minutes. On Trade in tool resulting offer was well within expectations. Dave brought the truck down from Gainesville for test drive. There were just no surprises in any portion of the transaction. In and out in less than 1 hour. I would absolutely have no reservations in recommending this team. More

Excellent.. just plain excellent. I told them the parameters for what I needed and was able to pay and they satisfied them on all accounts. service was friendly courteous and knowledgeable. I would h parameters for what I needed and was able to pay and they satisfied them on all accounts. service was friendly courteous and knowledgeable. I would highly recommend them to anyone. the business office explained every detail of the loan process. More

Joseph Anninos was a great salesperson. He was very patient while I looked at and drove all the cars I was interested in. Never pushy but very thorough. He spent about 3 hrs with us and it was late o patient while I looked at and drove all the cars I was interested in. Never pushy but very thorough. He spent about 3 hrs with us and it was late on a Saturday, so I'm sure he would have liked to have gone home to dinner. But he never tried to hurry us to make our decision. He also made sure that I was comfortable with all the functions of my new car (a Chrysler 200). I would recommend anyone looking for a car to ask for Joseph when they go to Hayes Chrysler in Lawrenceville. Darius Jackson seemlessly walked us through the closing paperwork and again, we never felt rushed. The price was great also, as we had seen the Leasing advertisements on TV, newspaper, and intranet, and we got exactly the payments we were looking for. We bought our 2002 Sebring at this dealership and the service over the years has been exceptional. It really pays to treat your customer right because you never know when they will be back for another purchase. I love my new car! More

Joe's service was above and beyond what I expected, and I appreciate him immensely. I had total confidence in being taken care of by Joe as this was my 4th vehicle I purchased from him. Even with that conf appreciate him immensely. I had total confidence in being taken care of by Joe as this was my 4th vehicle I purchased from him. Even with that confidence I had about my purchase, Joe still managed to "wow" me with my new vehicle. Thank you, Joe! I'll be back for my 5th auto purchase from you! Paul Amodio More

The sales person was very friendly and knew a lot about the product. He was there every step of the way. Not once did I feel persured into buying anything. He did everything he said he would. Very satified the product. He was there every step of the way. Not once did I feel persured into buying anything. He did everything he said he would. Very satified with service. I would be happy to go back anytime to purchase another vehical. It was a very enjoyable experience for me. The only problem I had was waiting for my lender to contact me with my approval. But it was a lender I had choose so I can't fault the dealership for that. More

Hayes was a great dealership to work with, everyone was so friendly and helpful. I bought a 2011 Jeep Liberty and they were very accommodating. Jason Friedlander our salesman was courteous, patient and he so friendly and helpful. I bought a 2011 Jeep Liberty and they were very accommodating. Jason Friedlander our salesman was courteous, patient and helpful and really made the buying experience enjoyable. I would not hesitate to recommend Hayes and their salesman Jason Friedlander to anyone looking for great customer service and a wonderful buying experience. More

This was by far the easiest and most pleasant purchase of a vehicle we have ever experienced. Our salesman (Bill Mathis) was awesome, he didn't pressure us to buy and was up-front & honest about the pri a vehicle we have ever experienced. Our salesman (Bill Mathis) was awesome, he didn't pressure us to buy and was up-front & honest about the price of the vehicle telling us the internet special price and his limited knowledge of this older vehicle. He was friendly and seemed to be genuinely concerned about meeting our needs both in product & financing. It was late, so he told us to think about it & come back the next day if we were still interested, that made us want the vehicle even more. The next day, we returned & He answered all our questions and provided documentation such as the Car Fax & the Black book value for our trade in. Our finance person (Christina Read) was also great, she was both efficient and effective in explaining all our paperwork. She was able to get us a better interest rate on Monday when the banks opened and completed new paperwork that we signed. Again, she was genuinely interested in our needs and treated us like family. Although the van made a horrible noise upon cranking the next day after our purchase, I returned it to the service department that Monday and Glenn Lamberth was able to identify and have repaired under the warranty the problem and even waived the deductible. Already, I have recommended this team of professionals to all my co-workers and friends both locally and out of state. We are even considering trading my husband's F250 4DR Diesel used to tow our 5th wheel for one of the Dodge Ram trucks in the next few years - we would never have considered a Dodge truck before this experience. So my sincere appreciation to a wonderful staff which I can only assume is following the leadership of a wonderful owner. More