Hayes Dodge Chrysler Jeep Ram Lawrenceville

Liars Jeremy, after many calls and emails between us yesterday (Friday), we had come to an agreement on the truck I intended to purchase from you. You even Jeremy, after many calls and emails between us yesterday (Friday), we had come to an agreement on the truck I intended to purchase from you. You even went so far as to say that once we reached that point, you'd 'pull the keys' so that no one else would be able to purchase the truck. That agreement was reached Friday late afternoon. You knew that I was going to the bank Saturday morning to get a cashiers check and that I was going to meet you Monday morning. I have the check in hand as I told you I would and emailed a picture of the check made out to your name. Looks like your 'word', however, wasn't worth the email server it was written on. You informed me this Saturday morning that someone else was test driving the truck and that subsequent to that drive, they purchased the truck. A sales person's 'word' is meant to be what their integrity is based on. Your's obviously isn't worth much. How you achieved your position as 'sales manager' calls into question what must be rather low standards employed by your dealership. Buyer beware sure fits here. More

Great Experience We knew the car that we were ready to purchase when we came to the dealership. Paul, our salesperson, was very helpful in answering questions about t We knew the car that we were ready to purchase when we came to the dealership. Paul, our salesperson, was very helpful in answering questions about the car. The dealership was very fair to us with the sales price of the car as well as what we were offered for our trade-in value. We would recommend this dealership to others! More

Should have done more digging. I bought a 2013 Dodge Challenger R/T last week. It was marketed as a certified used vehicle, and we will get to that later. First, I have pretty im I bought a 2013 Dodge Challenger R/T last week. It was marketed as a certified used vehicle, and we will get to that later. First, I have pretty impeccable credit, and they initially went through their bank(s) it came back with something close to a 26% interest on a 72 month note.... I would hate to see what bad credit buyers get. So naturally, I went with my bank that I wanted to go with initially, Navy Federal. They basically told me, “Here”s 30k, use what you need or all of it, doesn’t matter, 3.7% interest.” So I had test drove and seen this car for about two weeks, however in the timeframe I had after work only sales was open. So I had to drive on a Saturday, from East side of Athens to Lawrenceville, and ended up with a basic $7 car wash, no vacuum, no air freshener, nothing remotely close to a detail. Time and Money wasted. A few days later my CEL comes on. It’s the notorious P0741 code, that is basically guaranteed for these cars with original transmissions. It ultimately means a new transmission. I contacted my local dealer and while it is technically under warranty, it is not registered as a Certified Used Vehicle in the system. My fault lies in not getting a paper stating it was, and when trying to get in touch with sales and finance, I was hung up on over 14 times and when I called back they said we must have lost connection.....we were both on landlines... Have documents of everything you are buying. Because of this I will never do business with Hayes again, unless there is a gross compensation that makes up for my time and money and even then I’ll be leary, certainly not the type of Dealership that Mike and his family have ran since... well, decades really. I expected more. I trusted the name. More

Great experience No games, low prices, friendly staff. Would highly recommend! Excellent customer service and real family oriented dealership. The selection of invento No games, low prices, friendly staff. Would highly recommend! Excellent customer service and real family oriented dealership. The selection of inventory is also great. Thanks!!! More