Hayes Dodge Chrysler Jeep Ram Lawrenceville

JP and Derek were a pleasure to work with. Always cheerful, never overbearing, and genuinely concerned about meeting our needs. This is the fourth time we have bought a new car and it was by far the cheerful, never overbearing, and genuinely concerned about meeting our needs. This is the fourth time we have bought a new car and it was by far the best experience we have ever had. We look forward to using Hayes in Lawrenceville the next time we purchase a car. More

JP Kim and Royce Worley were great and would recommend anyone who wants to buy a car to use them as their sales person. Royce was perhaps the most knowledgeable sales person that I have ever dealt with. B anyone who wants to buy a car to use them as their sales person. Royce was perhaps the most knowledgeable sales person that I have ever dealt with. Both made me feel comfortable and no pressure to buy. What a great team!!! More

I had no intention of buying a new Jeep. I was merely just responding to an inquiry about my current 2010 Wrangler that only had 9600 miles on it. However, when I walked in the door, I was blown away by just responding to an inquiry about my current 2010 Wrangler that only had 9600 miles on it. However, when I walked in the door, I was blown away by the custom Sahara in the showroom and the Hayes team was extremely personable and patient, responding to my inquiries and indulging my Jeep fandom! With such great customer service and an incredible trade in value for my 2010 Wrangler, it should come as no surprise that I drove in to browse and drove off with a 2014 Wrangler! Of course, I am a little biased when it comes to Hayes because I bought my 2010 Jeep Wrangler from them, and they have been my service provider of choice for over 5 years! There is no dealership like Hayes! More

Purchased my second vehicle in 2 years from Hayes Dodge yesterday. Was concerned because my previous sales person was no longer there but through their internet sales met Royce Worley and all concerns wer yesterday. Was concerned because my previous sales person was no longer there but through their internet sales met Royce Worley and all concerns were put to rest. We were considering a couple of Durangos working over the internet and within minutes Royce sent a personalized video of both vehicles and descriptions! Once we decided on the vehicle, Royce assisted with the negotiation in a professional manner and helped us get the deal we wanted! Being from Birmingham, AL we were able to do the entire deal over the internet and phone (price, trade in, everything). We arrived and Royce had our new Durango ready and introduced us to Derek Langley in finance and the experience was top shelf again. He had everything ready and we were in and out of his office in about 10 minutes! It amazes me how this dealership can have the best price, best people and make you feel like a friend the minute you hit the door. To top it off, it was Halloween and we helped judge a costume and pumpkin contest! If you are in the market for a Dodge, I couldn't be more honest in saying Royce Worley and Derek Langley will make the experience what it should be. Fun, friendly and the best deal you can find! More

My wife and I found a nice certified pre-owned 2013 Chrysler Town and Country on the Hayes website for a great price. Within minutes of inquiring about it via email I received a response from Royce an Chrysler Town and Country on the Hayes website for a great price. Within minutes of inquiring about it via email I received a response from Royce and setup an appointment to come in that afternoon to take a look at it. I went into the dealership and met Royce. He was very friendly and explained all of the van's features and then we took it for a test drive. Afterward, I decided to move forward with the purchase and trade of my current vehicle. They gave me a fair price on my trade and everything went very smoothly with the purchase overall. In all I think this was probably the best dealership experience I've had and I've purchased quite a number of vehicles over the years. The people there are very friendly and best of all honest and the service and prices are second to none. I would highly recommend this dealership to anyone and will definitely return to them for any future purchases. More

My experience was great! I spoke to JP Kim on the phone and told him I was coming in and interested in a van I saw on the internet. When I arrived JP KIm was busy with another client but immediately hande and told him I was coming in and interested in a van I saw on the internet. When I arrived JP KIm was busy with another client but immediately handed me off to Royce Worley who already knew why I was there. Royce Worley was very pleasant and knowledgeable about the van I was interested in. The process from the time I walked in the door until I drove home in my new van was about 2 1/2 hours. This was probably the easiest car buying process I have ever had. This is my 3rd Chrysler Town & Country van. More

JP Kim was a pleasure to work with. He is extremely knowledgeable of his product. JP listened and understood our wants. He was able to get us back to the dealership and close a sale through a pleasant knowledgeable of his product. JP listened and understood our wants. He was able to get us back to the dealership and close a sale through a pleasant perseverance. He is the best salesperson that I have worked with in my many years of purchasing autos. More

Terrific, friendly service from beginning to end. JP assured me that we were going to make a deal happen, and he came through in flying colors. Not only was it a great deal, it was the BEST deal I have assured me that we were going to make a deal happen, and he came through in flying colors. Not only was it a great deal, it was the BEST deal I have EVER made on a new Jeep (and this is my 5th Jeep Wrangler JK purchase since 2009). I appreciated the low-pressure, upbeat nature of the transaction, which made the experience way more pleasant than I was anticipating. I truly look forward to our next Jeep purchase and plan to make it through JP & the Hayes Family. More

We had never owned a Chrysler product previously and had not even considered looking at Dodge or Chrysler. In a conversation with my son-in-law he mentioned why dont you visit Hayes in Lawrenceville. I knew not even considered looking at Dodge or Chrysler. In a conversation with my son-in-law he mentioned why dont you visit Hayes in Lawrenceville. I knew he had purchased a new car from them a few months earlier so i thought, I'll stop in and look around. Bob Hughes walked out and greeted me and honestly I thought " here comes more pressure" ( I had visited about 6 different dealers already and was tired of the phone calls, emails and "GREAT DEALS" I kept receiving. Bob was different...NO pressure, just information. Bob answered every question, explained how my trade- in would work and "listenened" to what I, the customer, was saying. We found the car that best fit our needs and budget. Bob walked us through the paperwork then we met with Derek Langley. Derek was just as friendly and professional as Bob was. He kept the conversation enjoyable, as he explained every line item on the contract, asking "do you have any questions". At the end of the process, we had found a great dealership, and met 2 Hayes employees that knew the true meaning of Customer Service...we are very pleased. More

Great new car buying experience with Hayes. I got what I needed for my trade in and at the same time got a new deal on a Dodge Dart. No high pressure sales techniques like I experienced with a couple of ot needed for my trade in and at the same time got a new deal on a Dodge Dart. No high pressure sales techniques like I experienced with a couple of other dealers that I had visited prior to going to Hayes. More