Hayes Dodge Chrysler Jeep Ram Lawrenceville

The Right Timing After shopping around for 3 weeks with other dealers that couldn't seem to meet what I was looking, stopping in to Hayes was simply refreshing. It se After shopping around for 3 weeks with other dealers that couldn't seem to meet what I was looking, stopping in to Hayes was simply refreshing. It seems like the timing was right from the moment I stepped out of my car as Mr. Reyes approached me with a smile and hand extended. He asked me how he could help and knew exactly where to lead me when I explained what I was looking for. I think he pinpointed the car I wanted in under 5 minutes. At other dealers this process took close to an hour, just wandering their lots. After getting the keys and during the test drive, Mr. Reyes was very knowlegeable and explained many of the features I never heard from other dealers. I felt like he wanted to get the most out of my time with him to sell the vehicle. He was very upfront with me, listened to my needs, and worked through my requests to get what I feel was a great price on my new car. I did not feel overly pressured or intimidated as with other dealers, and rather enjoyed the process. Everyone I met was very nice and welcoming and seemed genuinely interested in who I was versus what I was going to buy. On the downside, while doing online research, I submitted my email address for the dealers to contact me. The result was several cookie cutter type emails that appeared to be more of an add than genuine communication about what I was interested in. This did not appeal to me and could be approved upon. More

Great customer service You guys have a wonderful team great deals and I was happy with my purchase. Jim was very easy to deal with and he made sure I got what I ask for at You guys have a wonderful team great deals and I was happy with my purchase. Jim was very easy to deal with and he made sure I got what I ask for at the price I needed. More

Actually an enjoyable experience! Sales associates where honest, friendly and very helpful in our purchase of a used vehicle. Our entire experience, including financing, took less tha Sales associates where honest, friendly and very helpful in our purchase of a used vehicle. Our entire experience, including financing, took less than 3 hours! How awesome is that? The vehicle was priced close to KBB, but the manager still negotiated with us toward a more desirable price. Thanks again for a very pleasurable buying experience! More

What a Pleasure! After shopping at 5 dealerships in Orlando, and not receiving straight forward information on what I wanted to buy, being pushed into all sorts of sce After shopping at 5 dealerships in Orlando, and not receiving straight forward information on what I wanted to buy, being pushed into all sorts of scenarios I did not ask for, and hounded by phone, texts, and online.... I gave up. The experience of dealing with what must be today's sales manager to salesperson training in Orlando, left me with absolutely dreading visiting another dealership. I could not bring myself to go back. The experiences were horrible and were insulting my intelligence and good nature. Knowing what I needed and could pay for was out there, I went online to start researching and came across Hayes Chrysler, the car, and Harrison Funk. Simply, Harrison has retained family/people values and integrity... if Hayes is training its representatives to handle sales in the manner Harrison handled our purchase, I am thankful to see someone has tried to take the "car salesman" image and attitude.... out of their employees. I am in hopes that he does not fall into another "type" of salesmanship as Harrison's way is a breath of fresh air for buying a car. Our deal was done quickly, and for being out of state, extremely easy. Harrison listened to what I was saying, accepted what I was saying, and went right to work in giving me what I needed. He made it easy, comfortable, and left me with great appreciation for his professional and personal manners. As well, his sales manager was efficient and polite. I hope Harrison has a long successful career in the automobile business....as I will again....rather pay $200 to fly to Atlanta, get to Lawerenceville, buy a car from him, and drive it home....than deal with the less than professional attitudes in Orlando on how to sell a car. Harrison also went out of his way to meet my son half way to Atlanta to bring him to the dealership. My son as well, was very impressed with Harrison. Bill Orlando, Fl More

Dana Ellis Dion is Awesome! Customer Service at it's best...Will definitely be purchasing all my vehicles from him & sending other buyers!!! Thanks Mr. Dion Gilb Dion is Awesome! Customer Service at it's best...Will definitely be purchasing all my vehicles from him & sending other buyers!!! Thanks Mr. Dion Gilbert. More

Jim Sells was Great and highly recommended Thanks Again. First and foremost a big Thanks go to Jim Sells. Me and the wife decided that we were going to part ways with my Jetta and go with a new 14 Charger, a First and foremost a big Thanks go to Jim Sells. Me and the wife decided that we were going to part ways with my Jetta and go with a new 14 Charger, after searching and talking to different dealerships we decided to give Hayes a shot. Prior to going to Hayes I spoke with Jim Sells(Salesman) and set up an appointment for the following day. Let me first start off by saying that the experience was far from buying a car as we were able to relate and relax while working a deal. Jim Sales made sure that we were taken care of and never broke his word; with Jim Sales and the new finance manager they were able to make the deal that we were after allowing us to leave with a new car and a smile. I would recommend Jim Sells to anyone out there looking to buy a new car from Hayes Chrysler in Lawrenceville. A++++++++ More

Dynamic Duo (JP Kim & Jim Sells)!!! I spent the past week and a half researching a Dodge Ram. Being a former Hayes customer I went to the dealership to discuss options. My former sales I spent the past week and a half researching a Dodge Ram. Being a former Hayes customer I went to the dealership to discuss options. My former sales agent JP Kim was occupied so I was given to Jim Sells. I visited with Jim three times throughout this process. I narrowed my decision to a Ram 1500 after test driving a few vehicles. Jim was very knowledgeable on both product lines as well as a wealth of trivial knowledge. My kind of guy!. We finally closed the deal on Memorial Day and I am the proud owner of a 2014 Dodge Ram. Everyone at Hayes was great. Jim was very responsive, text, email, and phone. It was a smooth transaction. More

Jim Sells at Hayes provided a great buying experience I am 61 years old and have bought numerous vehicles and this, without exception, was the best buying experience I have had. The salesman, Jim Sells is I am 61 years old and have bought numerous vehicles and this, without exception, was the best buying experience I have had. The salesman, Jim Sells is the best. He is knowledgeable, pleasant, fair and honest. Mr. Sells took the hassle out of buying a car. I will be contacting Mr. Sells for all of our future car purchases and will refer all of my friends to him. I highly recommend the Hayes dealership and Mr. Sells when buying a vehicle. More

Bob Hughes is THE BEST!! My husband and I bought a Chrysler Pacifica in 2004 at Hayes Lawrenceville. Our experience then was outstanding. We met Mike Wheatley at that time a My husband and I bought a Chrysler Pacifica in 2004 at Hayes Lawrenceville. Our experience then was outstanding. We met Mike Wheatley at that time and always felt he went far and beyond to help us over the years. We trusted him so much we asked him to recommend a sales person when we were considering a new car at Hayes. Bob Hughes came very highly recommended and he absolutely lived up to it! Friendly, knowledgeable, straight forward and most of all honest!!!!! He took care of all of our questions and made us feel comfortable with making a new purchase. From start to finish Bob met the mark and went beyond for us!! Hats off to Mr. Bob Hughes!!! We will visit him every time we have a need for a new or used car....Thank you Bob and Hayes, we love our special ordered Journey! Best Regards, Keith and Diane Muncher More

Challenger This was a great experience. Everyone went out there way to support me in my purchase. I will definitely refer other individuals to this dealership. This was a great experience. Everyone went out there way to support me in my purchase. I will definitely refer other individuals to this dealership. Thanks More