Hayes Chrysler Dodge Jeep of Gainesville - Service Center

Excellent service advisors and very knowledgeable and skilled mechanics and Techs. Highly recommend. Bethany was service adviser and did excellent job. Wait was not too long. skilled mechanics and Techs. Highly recommend. Bethany was service adviser and did excellent job. Wait was not too long. More

Great service. Friendly knowledgeable staff. Had regular vehicle service. Spence was excellent. Quick service. Alway get good service at Hayes. Terry Otto great to work with also. vehicle service. Spence was excellent. Quick service. Alway get good service at Hayes. Terry Otto great to work with also. More

A young lady named Brittany waited on me and she was just perfect in every way. I went to the other area to wait and she came for me when car was ready and was very gracious. perfect in every way. I went to the other area to wait and she came for me when car was ready and was very gracious. More

The service tech who met me was very friendly and had me checked in quickly. I was just in for an oil change and rotation. But he changed the battery in my key fob when he found it weak. checked in quickly. I was just in for an oil change and rotation. But he changed the battery in my key fob when he found it weak. More

I started using Hayes when I was doing a large remodeling job at Lake Rabun. It was convenient for me. After a few trips I was ask about deals they offered on services and oil change packages that in my opin job at Lake Rabun. It was convenient for me. After a few trips I was ask about deals they offered on services and oil change packages that in my opinion is a no brainer. The people in service go waaayyy beyond what I was expecting of them to make sure I was pleased about everything they had done to my truck. Everyone their treats you like family. I’ve even have to give a thumbs up to the body shop also for the great treatment I was given when I had an accident. I had to do nothing except get in the rental and drive off without any hesitation. There needs to be more dealers like this one. Thanks Hayes for treating me like your family. Special thanks to Nick Colburn that I met shortly after I start using the service dept and for the awesome job Brittany has done after Nick left service to started selling cars at the dealership. More

All good. Perhaps checking customer want and service given. Asked for tire rotation, told ok and given price, was not done. did not question for sake of time. given. Asked for tire rotation, told ok and given price, was not done. did not question for sake of time. More

Always top notch service and professionalism at this location (Oakwood). Terry and his crew can get the job done. I highly recommend this dealership for all you vehicles purchases and service. location (Oakwood). Terry and his crew can get the job done. I highly recommend this dealership for all you vehicles purchases and service. More

1/10 horrible experience. I had an appointment at 9:30 am, and when i showed up at 9:25am, I was told there was no appointment. I had to ask a manager about it and mysteriously my appointment appeared. My am, and when i showed up at 9:25am, I was told there was no appointment. I had to ask a manager about it and mysteriously my appointment appeared. My car was never looked at More

The Service Department was very helpful, and attentive while assisting me with my vehicle. Spence was professional when discussing the optional issues with my vehicle and also handled the recalls on my je while assisting me with my vehicle. Spence was professional when discussing the optional issues with my vehicle and also handled the recalls on my jeep. More

Used Coupon for Synthetic Blend oil change and tire rotation. Appears receipt doesn’t reflect “synthetic blend”? MINIMAL dialog w/ Advisor. My overall ratings for this visit are SERVICE related only. rotation. Appears receipt doesn’t reflect “synthetic blend”? MINIMAL dialog w/ Advisor. My overall ratings for this visit are SERVICE related only. Previous purchase of this truck and Paint Shop experiences were positive! More