Hayes Chrysler Dodge Jeep of Gainesville - Service Center

Rick in service dept was great. Handled my situation with my Charger perfectly and was very accommodating in the process. Rick was able to work with my Mopar warranty and totally go Handled my situation with my Charger perfectly and was very accommodating in the process. Rick was able to work with my Mopar warranty and totally got my situation taken care of. Unlike the Mall of Georgia dealership..they completely dropped the ball. I will recommended Hayes and Rick (service dept) to my friends and family going forward. More

Great experience buying my car 2018. Service is poor at best. Takes too long to get issues with my car’s electronic systems taken care of or even answered. Will be choosing another servi Service is poor at best. Takes too long to get issues with my car’s electronic systems taken care of or even answered. Will be choosing another service dept at another dealer. More

Svc writer was great, tech not so much. Sprinter with cel. Did mtce and replaced glow plug. mtc indicator not reset and “inspection” did not show left rear tail light out, with the malfunct Sprinter with cel. Did mtce and replaced glow plug. mtc indicator not reset and “inspection” did not show left rear tail light out, with the malfunction indicated. On leaving, van severely loses power going up a hill. Did not happen before even with a glow plug not working. Not happy, fix one thing and mess up another! More

Absolutely amazing service! Very attentive to details and even finished my car earlier than they told me. When I picked my.car it was detailed inside and out. I will definitely Very attentive to details and even finished my car earlier than they told me. When I picked my.car it was detailed inside and out. I will definitely recommend them to anyone. More

Had radiator fan replacement under Warranty. I didn't understand the 25 miles put on the car or 1/4 of tank of gas that was used. They didn't give me a good reason. I have a 2021 Scat Pack Chall I didn't understand the 25 miles put on the car or 1/4 of tank of gas that was used. They didn't give me a good reason. I have a 2021 Scat Pack Challenger. The radiator fan was making a noise by just seating and running with AC on max. I use to have an automotive repair shop and I wouldn't have driven it 25 miles to have realized it needed replaced.Motor or drivetrain problems possibly yes. The work was done and working and I'm ok with that but the other I'm not. I bought my car from Rick Hendrick Dodge Duluth,Ga . I had problems of them keeping my car over 3 months to have repairs done and had to call Charlotte to get results. I leave in Gainesville and I felt I would get better service here. More

Friendly people , Everton helped me again . Service was quick and efficient. Location is convenient. I will be back . Service was quick and efficient. Location is convenient. I will be back . More

Service was great. Everything was explained clearly and service was completed very quickly. Thank you Everything was explained clearly and service was completed very quickly. Thank you More

The service team was awesome. Communicated well and completed as scheduled. I highly recommend this dealership. completed as scheduled. I highly recommend this dealership. More

The supplies cost on invoice is crazy. The cost of the service is already high and mechanic used maybe 1 shop rag to do service. service is already high and mechanic used maybe 1 shop rag to do service. More

Courteous and efficient. Knowledgeable, friendly.U don’t Courteous and efficient. Knowledgeable, friendly. U don’t have to make an appointment and customer facilities are clean. Courteous and efficient. Knowledgeable, friendly. U don’t have to make an appointment and customer facilities are clean. More