Hayes Chrysler Dodge Jeep of Gainesville

Great service, great followup but the work by the techs seems to be a little sloppy. Although the work is sloppy, they get the job done. You can usually tell what they have worked on afterwards due to seems to be a little sloppy. Although the work is sloppy, they get the job done. You can usually tell what they have worked on afterwards due to smudges, nicks and general lack of attention to detail. One good example is when you get a wheel alignment, the clamps they use to set on the wheels are either lacking in the rubber protectors or carelessly put on. I urge you to go over each wheel with the service adviser when dropping off the car and picking it up to assure that they are not dinging up your wheels. Also check your door edges with the service adviser at drop off as they tend to get nicked when on the lifts. After you get work done on your car, take a look at the work area, is it clean, are there any marks or scratches? If they took off your wheels, take a look at the lug nuts, are they chewed up? Also, check your floor mats, are there any greasy foot prints? Sure, I could bring this up to the service adviser and have my vehicle out of commission even longer, or spend a few minutes fixing these things on my own and knowing that it was done right. Otherwise, all work is done as promised, on time and the employees are very friendly which makes it hard to bring up stuff like this. More

I felt as if there wasn't any pressure to buy on my first visit, most dealers want to beat you over the head to buy on the first trip to the dealership and Hayes wasn't like that. Very comfortable expe first visit, most dealers want to beat you over the head to buy on the first trip to the dealership and Hayes wasn't like that. Very comfortable experience. More

We bought a 2008 Chrysler Town & Country Touring van from Hayes today. Wonderful salesman! Great attitude, worked with us to get our payment where we needed it! I would absolutely recommend buying ANY from Hayes today. Wonderful salesman! Great attitude, worked with us to get our payment where we needed it! I would absolutely recommend buying ANY car from Josh! My husband & I were VERY pleased today! We tried buying a car from another dealership, but they would not work with us as far as the payment goes! Wonderful staff that works with you, and tries to get you the best deal possible! Thank you, Josh, we appreciate your honesty and professionalism! OUTSTANDING! More

Stephen McDonald is by far the best sales person I have ever worked with in over 30 years of buying cars. His knowledge, thoroughness, and ability to articulate the details are outstanding. But his demea ever worked with in over 30 years of buying cars. His knowledge, thoroughness, and ability to articulate the details are outstanding. But his demeanor was what sold the car. I highly recommend him. He will change your opinion of car salesman. More

They goes above and beyond to get you into the car you want. They people are friendly and works very hard to find what you want and get it to you at the price. I recommend anyone if looking for a car. I r want. They people are friendly and works very hard to find what you want and get it to you at the price. I recommend anyone if looking for a car. I recommend Jerry as the guy to see. More

Smoothest, most hassle-free car buying experience ever; highly recommend the staff at Hayes Chrysler in Gainesville. Top notch customer service, with the personal touches that make you want to come back a highly recommend the staff at Hayes Chrysler in Gainesville. Top notch customer service, with the personal touches that make you want to come back and do business with them again down the road. More

Chris was very easy to work with he was nice and considerate. We drove 2 hours to dealership because we got a better price than from our local dealer. It has only been 3 days we are really enjoying considerate. We drove 2 hours to dealership because we got a better price than from our local dealer. It has only been 3 days we are really enjoying the Cherokee More

I came in looking for a Jeep Patroit for my wife. We had already visited your website, liked your price and the large selection to choose from. We called Preston for a appointment - when we arrived he alrea already visited your website, liked your price and the large selection to choose from. We called Preston for a appointment - when we arrived he already had the Jeep ready for us to test drive. It was a smooth, no haggling, no stress purschase for us. Preston and Ruben took super care of us and we were driving home with our new Jeep in about 2 hours or less.. We could not be happier...thank you, Sarah and Gene Gazzara More

I purchased a 2013 Chrysler 300c with absolute ease. My sales person, Josh was as friendly and patience as he could be. This was my first experience of purchasing a vehicle on my own and I started out ve sales person, Josh was as friendly and patience as he could be. This was my first experience of purchasing a vehicle on my own and I started out very nervous but was made very comfortable right away, thanks to Josh. Cyndil was very efficient and made paper signing a breeze! I love my new John Varvatos limited edition. Thank you so much for making my experience a great one! I look forward to being your customer for years to come. Thanks again, Sandy Alexander P.S. Don't forget to send magnet for my refrigerator! More

My name is Luis Villada, and I recently was invited to visit your dealership in Gainesville, GA. by Mr. Jerry White. Let me tell you this, I have been in many dealerships in my 22 years living in the USA visit your dealership in Gainesville, GA. by Mr. Jerry White. Let me tell you this, I have been in many dealerships in my 22 years living in the USA, and I have never experience such a great service, attention and willingness to work with me from any salesman in the past, as I experienced with Mr White. From the moment he contact me, I knew that this was God calling me trough Jerry, because my situation was not easy to work with, but, Jerry White, made it possible.....I walk out with a brand new car !!!!!!! The effort shown by Jerry, was unbelievable, I could not believe, that now days, there are salesmen with the passion and dedication to help others, without any kind of making me feel pressured to buy. His professionalism showed in every word he expressed towards me, and I could not be any happier.... And when he told me the news about a bank financing a brand new vehicle for me, with no down payment and staying within my budget....honestly, I wanted to cry......tears of happiness were all over me, I did my best to hide them, but that's exactly how I felt, I was the happiest customer that had visited your dealership lately.....I'm sure!!!!! Mr. White can tell you more about my story before I walk into your dealership, he can give you more details about my situation. I can not find any more words to express my gratitude towards Jerry White and of course towards your dealership. You just made a customer for life. I really, honestly and from the deepest bottom of my heart.......THANK YOU !!!!!!!!! God bless you. More