Hayes Chrysler Dodge Jeep of Gainesville

Great experience i called the dealership with the deal I wanted. Hayes was able to make that deal happen. They did everything they promised. Great people. Easy to make i called the dealership with the deal I wanted. Hayes was able to make that deal happen. They did everything they promised. Great people. Easy to make a deal! More

good folks these are good folks they got into the truck i wanted at a price i could afford i would recommend this dealership mr. Ayub was very helpful these are good folks they got into the truck i wanted at a price i could afford i would recommend this dealership mr. Ayub was very helpful More

Quick, easy, professional Very professional as well as personable. Josh and Cyndil were both great to deal with. Very satisfied with dealership and staff! Josh helped me get Very professional as well as personable. Josh and Cyndil were both great to deal with. Very satisfied with dealership and staff! Josh helped me get out of a 2014 car that I was upside down in and into a new 2015 Jeep, with a cheaper monthly payment. Not pushy at all. I called and explained my situation, he listened, asked all the right questions and we were very satisfied with him, Cyndil in Finance and the whole staff. Would recommend Dealership as well as salesman. More

Sold a vehicle with a recall We were sold a vehicle after having been told multiple times that the open recall on it had been fixed. We had a few instances where the vehicle would We were sold a vehicle after having been told multiple times that the open recall on it had been fixed. We had a few instances where the vehicle wouldn't start and thought maybe the batteries to the keyless entry needed replaced. I chose to look at the gov recall site and sure enough the recall had never been fixed and that was causing the vehicle not to start. The site also stated that if the recall was not fixed it could cause the engine to shut down during driving and cause an accident. The dealership crossed the line when they put the safety of my family at risk, by telling me this recall had been taken care of when in fact it wasn't. More

Excellent Tyler Boucher and the finance team were truly excellent. They got me into the car that I wanted at a price that I could afford. Tyler Boucher and the finance team were truly excellent. They got me into the car that I wanted at a price that I could afford. More

Jason Pirkle did it again.. This is the 3rd Jeep that we have purchased from Jason in less then 2 years. We purchased 2 Jeep Wranglers prior and this time it was for a Jeep Grand This is the 3rd Jeep that we have purchased from Jason in less then 2 years. We purchased 2 Jeep Wranglers prior and this time it was for a Jeep Grand Cherokee.....my dream car! To be perfectly honest each time we have decided to purchase a Jeep we have dealt with another Jeep dealership near the Mall of Georgia, and each time we end up back at Hayes! Everytime we have dealt with Jason it has been absolutely zero hassle. From the moment that you walk into the dealership you are treated like family. When you purchase a vehicle with Hayes there is no back and forth with the manager, because the best deal is always given from the start. We cannot be more pleased with our Grand Cherokee. Just when you think Jason couldn't top the last 2 transactions he did it again! We would never consider purchasing from a different dealership. Hayes, Jason is a true asset to your organization! We hope you treat him well! We also want to mention Ruben in the finance department. This is the first time that we have dealt with him, but the loan process was seamless from start to finish. In fact the entire process took less then 30 minutes. Top notch service all the way around from beginning to end. Thanks for the great experience! We will definitely be back! More

seamless pleasant experience I requested an online price and received not just a reply with the price but also a YouTube video introduction to Vincent. My experience was even be I requested an online price and received not just a reply with the price but also a YouTube video introduction to Vincent. My experience was even better once I went in for my appointment. Very helpful and I felt no pressure. I would recommend to all. More

Very Professional My daughter and her husband, Tyler and Stephanie Burns, recently purchased their vehicle, Jeep, through you organization and are very happy with the r My daughter and her husband, Tyler and Stephanie Burns, recently purchased their vehicle, Jeep, through you organization and are very happy with the results. They strongly recommended Haynes My only disappointment was the racks. I indicated that the vehicle I chose was important as we kayak. Our salesman and several other indicated that the racks were convertible and could support the them but were uncertain how to make the change. The service group could not service our vehicle that evening so I brought it back the next day.We signed the contract based on that information. The next day is when I found out they were not convertible and required crossbars. I asked for pricing but have not yet received any information, I found them on the Mopar site for $151.00. Had I known these were required, I would have negotiated them into the contract. If you are able to rectify this I would appreciate it. As a side note, the "clean up" performed on the second day was minimal at best. After the first rain, the "sticker marks appeared on the windshields and the washer fluid was empty. I know sometimes things slip through on occasion and it us understandable. Thank you for your time. Linda More

Best experience out of the 10 different dealerships I've been to traded a 2014 Corolla trade-in was 12000 they got made 15500 and the car trade it for was a Chrysle out of the 10 different dealerships I've been to traded a 2014 Corolla trade-in was 12000 they got made 15500 and the car trade it for was a Chrysler 200s 2015 and its cash back with 8000 which help pay off my car loan so I carried over no debt best experience in Gainesville so all in all 10 star review and if you need to trade in your vehicle go see Ted in the old building More

Great Experience Tracy is great, best salesperson I've ever dealt with... and have dealt with a lot. The guy in finance is the most straight up dude as well... overall Tracy is great, best salesperson I've ever dealt with... and have dealt with a lot. The guy in finance is the most straight up dude as well... overall a great experience. More