Hayes Chrysler Dodge Jeep of Gainesville

Positive buying experience We purchased our vehicle through Erika Wilkinson. She was professional, polite and dedicated to earning our business. The manager, Kevin, was a great We purchased our vehicle through Erika Wilkinson. She was professional, polite and dedicated to earning our business. The manager, Kevin, was a great communicator and he agreed to our requests to close the sale. Bonnie Barr, in financing was positive and efficient. She processed everything and had us out quickly. Overall, we had a great experience and I recommend them for your next car purchase. Only critique - they don't have a proper lobby with seating, TV, magazines, snacks or anything for while your waiting during the mutilple steps it requires to buy a car. Therefore - bring it with you ;) More

Quick and easy to deal with up front.Afterwards not so much On May 31st I worked with Ramone, great communication up front and very easy to deal with. Very professional! The Hayes service department stepped up On May 31st I worked with Ramone, great communication up front and very easy to deal with. Very professional! The Hayes service department stepped up and repaired more than discussion on my pre owned vehicle.(much appreciated) After I took delivery I requested my paperwork 3 times through him. Finally contacted Bonnie, finance officer, and requested the paper work. I have been waiting since June 9th for the documents, it's July 11th, still no sign. I would drive over to pick up the documents but it's over 100 miles round trip for me. More

Value & Professional The team was timely, professional and efficient. There was no haggling with pricing. We were in and out within 60 minutes. I would recommend this deal The team was timely, professional and efficient. There was no haggling with pricing. We were in and out within 60 minutes. I would recommend this dealership to friends and family in the future. More

Service Department I brought my 2010 Jeep Compass in for services and worked with Brian. To begin with he was very helpful and nice and when he saw that it was going to I brought my 2010 Jeep Compass in for services and worked with Brian. To begin with he was very helpful and nice and when he saw that it was going to take longer than expected he called and got me a rental car and ate the cost which was great. We agreed that I would bring the rental back to enterprise at 9am which I did and enterprise would bring me back to Hayes which they did. When I showed up to the cashier she had no paperwork and I found out my car wasn't even half finished and I had 12 problems to be repaired and it would be 3 hours. In order to be able to arrive at 9am to pick it up I had to get another of my staff members to come in to cover for me until I could get back which meant I had to pay her overtime. So I had to get your person to drive me back to my office so I could work and pray that your service department finished before it was time for you to close because I didn't get off until 4pm. I would have appreciated if Brian or someone would have called me on Friday afternoon to tell me the car wasn't going to be ready on time so I could have made arrangements to keep the rental or something. Maybe Brian could have taken the time to call me about my car before speeding off on his vacation which he was so busy talking about. I am sure it would have only taken 2 minutes of his time and reduced my stress level tremendously. More

Jeep Cherokee I saw the Jeep Cherokee online and loved it! I went to the dealership and spoke with Erika who told me that the car was at another location and would I saw the Jeep Cherokee online and loved it! I went to the dealership and spoke with Erika who told me that the car was at another location and would be more than happy to get it for me if I wanted to look at it. We ended up testing driving a different Cherokee to get a feel for the car and I loved it! The next morning Erika had gone to the other location and brought back the car for me to look at. Erika was extremely helpful and answered all of my questions I had since this was my first car purchase. More

No Hasels / No problems I was impressed with the knowledge of the Dodge Vehicles from Jonathan, he was very helpful and did not try to pressure me at al The Financing went I was impressed with the knowledge of the Dodge Vehicles from Jonathan, he was very helpful and did not try to pressure me at al The Financing went very smoothly and I was given a great interest rate 0%. 😊 More

fair deal Clinton made it a quick and easy deal found what I wanted and did not try to xx me. would deal with him again for another vehical. Clinton made it a quick and easy deal found what I wanted and did not try to xx me. would deal with him again for another vehical. More

go see Vince (Santa Claus) He is awesome! he made the experience super smooth. I had to trade my truck, I literally had to as it was towed there and he didn't make me feel stuck He is awesome! he made the experience super smooth. I had to trade my truck, I literally had to as it was towed there and he didn't make me feel stuck at all. I will recommend him to my family and friends! More

A better experience I really don't like the whole process of car buying. That's why the last time I did it was 14 years ago. However, my old faithful Ram 1500 decided it I really don't like the whole process of car buying. That's why the last time I did it was 14 years ago. However, my old faithful Ram 1500 decided it was time to quit and I found myself at Hayes Chrysler Dodge Jeep in Oakwood GA last Saturday. I met Rodney at the door and he was very helpful. No pressure, very inquisistive about my needs. Found what I was after and the process was painless. John in the Finance Office was very pleasent to work with as well. All in all I'm very satisfied with the Ram 1500 I purchased and the way Rodney and John worked with me. More

Awesome find! I was looking around online and I found a great deal on my Jeep Renegade. Ritch took great care of me and this was my best car buying experience. Th I was looking around online and I found a great deal on my Jeep Renegade. Ritch took great care of me and this was my best car buying experience. They were kind and considerate of my time. I could not have been more pleased with my car prchase. More