Hayes Chrysler Dodge Jeep of Gainesville

Ritch Wharton was the best salesman I have ever used to buy a car. He went above and beyond and actually went to pick the car up for me. He was also very knowledgeable about every question I had. He wa buy a car. He went above and beyond and actually went to pick the car up for me. He was also very knowledgeable about every question I had. He was excellent! More

Was better when the father ran it. Gone down hill since. Living in a hope of better days. I felt better when I would bring my Jeep in. This is where I have purchased two. About 6 Gone down hill since. Living in a hope of better days. I felt better when I would bring my Jeep in. This is where I have purchased two. About 6-7 years ago. More

I purchased a 2017 Chrysler Pacifica in an online purchase. The vehicle was described as being put through an extensive mechanical and cosmetic inspection before being sold. I received the vehicle an purchase. The vehicle was described as being put through an extensive mechanical and cosmetic inspection before being sold. I received the vehicle and noticed that there was an issue with the steering and suspension. Tried to reach out to the salesman and sales manager to see if we could rectify the situation. I was advised that there was nothing that they could do for me. So now I’m stuck with an unsafe vehicle for my family to drive. Local Chrysler dealerships have quoted me over $1000 in repairs that maybe needed. This is very disappointing and I feel that I have been taken advantage of and my family’s safety put in jeopardy. More

My salesman, Shane was very considerate and went over everything 100% and explain and try to get me the best deal he could I thought that was nice . everything 100% and explain and try to get me the best deal he could I thought that was nice . More

Tracy and Reuben were awesome, they were honest, and I felt good about my purchase. I drove from Tennessee to Georgia because of their wide selection and great prices. The facility at Hayes CDJR is also b felt good about my purchase. I drove from Tennessee to Georgia because of their wide selection and great prices. The facility at Hayes CDJR is also beautiful! More

Great customer service! !! No wait time at all right in right out. Will definitely return !! No wait time at all right in right out. Will definitely return More

Service shop is courteous and professional, and the work is usually completed in a timely manner. is usually completed in a timely manner. More

Rick in service dept was great. Handled my situation with my Charger perfectly and was very accommodating in the process. Rick was able to work with my Mopar warranty and totally go Handled my situation with my Charger perfectly and was very accommodating in the process. Rick was able to work with my Mopar warranty and totally got my situation taken care of. Unlike the Mall of Georgia dealership..they completely dropped the ball. I will recommended Hayes and Rick (service dept) to my friends and family going forward. More

Vi was responsive and helpful throughout the process. He walked us through every step and answered all our questions. He made a traditionally awful process better! He walked us through every step and answered all our questions. He made a traditionally awful process better! More

Great experience buying my car 2018. Service is poor at best. Takes too long to get issues with my car’s electronic systems taken care of or even answered. Will be choosing another servi Service is poor at best. Takes too long to get issues with my car’s electronic systems taken care of or even answered. Will be choosing another service dept at another dealer. More