Hayes Chrysler Dodge Jeep of Gainesville

Great experience with Tracy Tracy was an excellent sales consultant! She made it very comfortable and easy. She was very attentive to my needs and she was able to find my perfe Tracy was an excellent sales consultant! She made it very comfortable and easy. She was very attentive to my needs and she was able to find my perfect car - The Dodge Charger Daytona 392! I am very pleased with the whole experience from the very first contact. I would recommend Hayes and especially Tracy to all my friends and I will definitely be back for our next car purchase. More

Willing to listen - customer first I have purchased before with Hayes and been happy. I decided to try a dealership in Dawsonville that sold Chevrolets. I was interested in a diesel tru I have purchased before with Hayes and been happy. I decided to try a dealership in Dawsonville that sold Chevrolets. I was interested in a diesel truck, so tried to get the dealer a locally owned business to work on a trade in. Numbers were way off and I was pretty frustrated. My contact, sales representative from Hayes called me same week. Tracy always keeps in touch, and never nags or bugs me unless I ask. She is the best salesperson I have ever had to deal with. She had a truck that she wanted me to look at, I was not at this point really wanting one after dealing with Dawsonville Dealership. Long story short, it was the perfect vehicle, and the price was the perfect price point. I was given a great deal on my trade in, and the deal was so easily worked up, completed and I was treated so well - I was amazed. I typically dislike buying cars, but Hayes makes it easy, and they put you first without a lot of hassle. I didn't have to see sales manager. I didn't have to go back and forth with prices, I didn't have to hear well let us look at what else we can do to make it work line. The deal was perfect, the only person I needed to deal with was finance and Tracy. No stress, no pressure and easy in and out. The new finance technology was really cool. I am amazed and will continue to refer and use Hayes. More

Martha & Joseph Thompson We have purchased our last 3 automobiles from Hayes! Tracy Bryan has been our sales agent every time and she is awesome! You let her know what you ar We have purchased our last 3 automobiles from Hayes! Tracy Bryan has been our sales agent every time and she is awesome! You let her know what you are looking for and she will find it! Everyone was was so helpful, professional and courteous. We recommend Hayes to anyone looking for a new or used automobile! More

Oil change and tire rotation Took my Ram 2500 in for oil change. People were friendly and didn’t take to long at all. They said 45 mins and took about 55 mins. Not to bad. I all g Took my Ram 2500 in for oil change. People were friendly and didn’t take to long at all. They said 45 mins and took about 55 mins. Not to bad. I all got tire rotation with oil change. Only disappointment was they they did the rotation they didn’t check tire pressure so I had to add air to tires. Should have been an easy thing to check. All and all not to bad of a job. More

Everybody was great I would buy from them again the saleman was great help an show me everything work on the car i brought an i testdrive the car drove good I would buy from them again the saleman was great help an show me everything work on the car i brought an i testdrive the car drove good More

Superb Truck Buying Experience Bought my very first truck today and my experience was superb. Ritch was very helpful through out the entire process. He answered all my questions and Bought my very first truck today and my experience was superb. Ritch was very helpful through out the entire process. He answered all my questions and explained everything in detail. John was a pleasure to work with also, he went over all the financing details and made it easy for me to understand. They made my kids and I feel welcome and comfortable. It didn't really feel like I was buying a new truck, because it was not a high pressure environment, which for me is a plus. I would definitely recommend this establishment yo anyone for your next car or truck buying experience. Pay them a visit, you won't be disappointed. Ritch and John, thank you for the excellent service. More

Best sales group anywhere Jody in sales, kevin and Ruben in finance. Combined they make the car buying experience extremely easy. Actually fun. I have bought 4 trucks with thes Jody in sales, kevin and Ruben in finance. Combined they make the car buying experience extremely easy. Actually fun. I have bought 4 trucks with these guys and they have become like family to me. More

Excellent Experience - Thanks to Tracy Bryan! We have searched for the perfect vehicle. We visited many dealerships and conducted online research - which took us 2 hours from our home to Hayes Do We have searched for the perfect vehicle. We visited many dealerships and conducted online research - which took us 2 hours from our home to Hayes Dodge. There we were greeted by Tracy Bryan. She was extremely helpful and completely focused on ensuring we got the vehicle we wanted at the price we needed. Not AT ALL the experience I normally have with car salespersons. We left Hayes to go to another dealership as they had a similar vehicle at what appeared to be a lower price. I knew within 5 minutes of entering the lot that we had made a mistake. The salesman wouldn't directly answer my questions regarding price and then brought his manager in - who was even more evasive. The manager insisted we take a test drive and demonstration of features before they gave us a price. When I refused and pushed for a price, they provided one "IF we qualified for all the rebates and offers." Thankfully, I had done my research and asked if the rebates included those for military personnel and bad credit - as I knew we wouldn't get either. Ends up that the "cheaper" price wasn't that at all! As the manager and salesman kept trying to persuade us to take a test drive, I knew it was time to head back to Tracy at Hayes. We texted her to say we were coming back. She drove an hour to bring the car we wanted, that was on another Hayes lot, to the Gainesville lot. She was incredibly helpful and professional. I could not have asked for a better experience. Best car buying experience ever - thanks to Tracy Bryan! More

Excellent experience Excellent customer service! We would definitely be back for any future car needs. Everyone was so kind and so great with my 3 small children. Excellent customer service! We would definitely be back for any future car needs. Everyone was so kind and so great with my 3 small children. More