Hayes Chrysler Dodge Jeep of Gainesville

The best experience I have ever had buying a vehicle, do to the professionalism of Chad Harrison and Hilda Fortanelli, Those two, with the assistance of Ruben Jimenez, made this experience something that I to the professionalism of Chad Harrison and Hilda Fortanelli, Those two, with the assistance of Ruben Jimenez, made this experience something that I will remember, I now understand why they call it the Hayes family, they walk me thru the entire process like I was family, Hayes Automotive has a customer for life More

Great service friendly staff and excellent work speedy work and very professional and understanding of the brand of car work and very professional and understanding of the brand of car More

Very good experience purchasing a new Jeep Grand Cherokee. Our sales representative was very knowledgeable and thorough. We were ready to buy and knew what we wanted so did not shop around on the Cherokee. Our sales representative was very knowledgeable and thorough. We were ready to buy and knew what we wanted so did not shop around on the lot. Recommend. More

Ruben was thorough and the process was easy to complete financing for our new Grand Cherokee, financing for our new Grand Cherokee, More

Salesman Josh & Finance Manager Ruben are Awesome! Great Experience working with them to complete the deal !!! Great Experience working with them to complete the deal !!! More

Josh was a great salesman. !! We enjoyed the time with him. Oh, keep Robert Harris on as a mechanic too! Thankyou Gene and Judy !! We enjoyed the time with him. Oh, keep Robert Harris on as a mechanic too! Thankyou Gene and Judy More

Ritch was excellent! Enjoyed working with him. We really like our new jeep rubicon 4xe. Enjoyed working with him. We really like our new jeep rubicon 4xe. More

Everyone was extremely helpful. I happened to drop by and my expectations were exceeded by the staff. I had just been involved in a accident that totaled my vehicle. I had originall I happened to drop by and my expectations were exceeded by the staff. I had just been involved in a accident that totaled my vehicle. I had originally wanted to purchase a Ram when I bought the Chevy that was totaled, but the pricing was to far off at the time to justify. I was able to get the vehicle I had originally wanted at a price point inline with what I had paid for the chevy due to incentives on the vehicle I purchased. More

Always helpful friendly clean and happy people want use any other dealerships love my jeep any other dealerships love my jeep More

Dropped off a RAM 2500 for repair plus a tire rotation. It took almost three days and the only way I could get status information on the repair was by visiting the dealership of calling. For my calls, afte It took almost three days and the only way I could get status information on the repair was by visiting the dealership of calling. For my calls, after waiting in queue I had my call dropped multiple times by the vehicle service department. On pick up, the shop had not done my tire rotation, and the statement "I thought I had put that on the service list. Sorry. Would you like me to do it now? Answer ... No, I will take it elsewhere." As an aside, my phone number had been incorrectly entered on the service order. I provided it a second time and on pickup it still have not been corrected. Leaving the name out, my service manager had poor communication skills, and exhibited a complete lack of empathy to me as your customer. They would likely be a better fit in a back office role where they do not have to be troubled with serving customers. The positive statement I have is that the error to my air suspension system seems to have worked. While I love my RAM, there must be other dealerships in the Atlanta Metro area that are better at serving customers. More