Hayes Chrysler Dodge Jeep of Gainesville

After 2 failed attempts(Wednesday & Thursday) to obtain a new vehicle. My daughter decided to come to Hayes, and we were glad because the next day February 14th we drove off the lot with the vehicle she wan new vehicle. My daughter decided to come to Hayes, and we were glad because the next day February 14th we drove off the lot with the vehicle she wanted with all the accessories she wanted. It was a smooth transition. Thank you Shane for your assistance! More

We had a great buying experience with Josh. He was very knowledgeable and helped us find the car we were looking for. He was very knowledgeable and helped us find the car we were looking for. More

Great customer service our salesman went above and beyond to help us find the perfect vehicle to help us find the perfect vehicle More

Great salesman to work with. have purchased 6 trucks from him. very good at what he does and no surprises or Hassels have purchased 6 trucks from him. very good at what he does and no surprises or Hassels More

Quick! They checked what I asked for and will do a foll up with them next week. Oil change and tire rotation. Always want it cheaper but fair price. Service They checked what I asked for and will do a foll up with them next week. Oil change and tire rotation. Always want it cheaper but fair price. Service was great More

So when you’re looking for a specific model in a specific color for both the exterior and the interior you have to cast a wide net. In my case it was 8 vehicles at 8 separate dealerships across most of the U color for both the exterior and the interior you have to cast a wide net. In my case it was 8 vehicles at 8 separate dealerships across most of the US. Doing an out of state deal is a big workload for the salesperson and the finance manager involved more so than a local who walks in and it’s a done deal in under maybe 2 hours. Hayes closed the deal because of the over the top effort from Andrea Menchaca the salesperson and Bonnie Reed the finance manager. Both were knowledgeable and put in way more effort than normal. From dealing with a contracted mechanic I had to come in and do an inspection and test drive, patiently helping me through comparison shopping extended warranties, to being on the phone after hours coordinating with my shipping broker to get the vehicle delivered to me from Gainesville GA to NJ. The vehicle had lived its whole service life with the previous owner being maintained at Hayes service dept and as a former Heavy Equipment Mechanic I can tell you looking at the truck that they did an outstanding job. They even went the extra mile when I had questions about what was done at certain mileage so as to figure out the intervals for future maintenance requirements. To summarize as a team in everything from their pricing which was competitive across the majority of the country to customer service I would not hesitate to purchase another vehicle from them and would strongly recommend them to anyone I knew looking for a vehicle anywhere in the United States. More

Did a tire rotation that I did not ask for. Not sure why this was done Not sure why this was done More

It’s a great place to buy from. Tracy is always kind and makes a big decision feel pleasant. Zero pressure to buy. I’ve bought from Tracy before and will again. Tracy is always kind and makes a big decision feel pleasant. Zero pressure to buy. I’ve bought from Tracy before and will again. More

Received oil change coupon in mail, from Chrysler from Hayes of Gainesville for 34.95 5 quart oil change. They said the coupons come from mopar and they don’t honor them. They said I can get 10 dollars Hayes of Gainesville for 34.95 5 quart oil change. They said the coupons come from mopar and they don’t honor them. They said I can get 10 dollars off their oil change. $70 out the door double what it should have been. More

Great friendly and fast service and people , customer for many years . We will be back. for many years . We will be back. More