Hayes Chrysler Dodge Jeep of Gainesville

I purchased a 2014 Nissan Pathfinder SV. Everythings is excellent until after you sign the paperwork. Finance strings you along for months for a warranty and GAP refund. The vehicle was overpriced, but tha excellent until after you sign the paperwork. Finance strings you along for months for a warranty and GAP refund. The vehicle was overpriced, but that was my fault for not doing more research, so I accept that failure. I have waited for the refund to credit to my account since July and have yet to receive it. Every time I inquire about it, I am told that they processed it. I wait weeks before following up to give them time, nevertheless, every time it is the same untruth. I just recently started 4 businesses along with a Non Profit Organization. I really wanted to work with this dealership in the future to purchase more vehicles for staff, but my opinion has been soured due to the issues that have surfaced. More

The sales process was flawless and worth the time to come in and visit them. They took all precautions and safety with our current situation. I will be back when it is time. They were prompt and listened to in and visit them. They took all precautions and safety with our current situation. I will be back when it is time. They were prompt and listened to my needs in a truck and found me a very nice vehicle. More

Polite, courteous, and welcoming are just a few word that describes my service rep at Hayes. I have had an air conditioning issue for a while. It is my wife’s Wrangler so most of my information is secon that describes my service rep at Hayes. I have had an air conditioning issue for a while. It is my wife’s Wrangler so most of my information is second hand. I brought the Jeep in for the air issue and several things were preformed to remedy the issue. After a few visits the problem was diagnosed and resolved. Nick Colburn went that extra mile to satisfy us. Thank you More

The service fella Spence was awesome, friendly and knowledgeable. Timely service was done and easy communication. My first visit and I will be coming back. Thanks Spence!! knowledgeable. Timely service was done and easy communication. My first visit and I will be coming back. Thanks Spence!! More

Nice salesman, very knowledgeable about product. Willing to work with payment and trade in. Not pushy, very later back. Finance was good, and I got what I wanted. to work with payment and trade in. Not pushy, very later back. Finance was good, and I got what I wanted. More

Very professional. Spence Westbrooks exceeded my expectation. Going back for additional service next week. Thank you very much for the great service on my old truck. expectation. Going back for additional service next week. Thank you very much for the great service on my old truck. More

Friendly and professional service Easy to make appointment and follow up was very good. Would recommend for service and will use again. Thanks for your service appointment and follow up was very good. Would recommend for service and will use again. Thanks for your service More

EXCELLENT service and care of my car. They are always on time for appts n handle everything needed on my car. Spence is especially focused n knowledgeable about our cars n is a pleasure to deal with. time for appts n handle everything needed on my car. Spence is especially focused n knowledgeable about our cars n is a pleasure to deal with. More

Great service!! In and out fast and work was completed I was greeted as soon as I drive in and the service as I stated was completed quickly and professionally was greeted as soon as I drive in and the service as I stated was completed quickly and professionally More

The people are friendly, helpful and knowledgeable. The maintenance facility is good. The prices are slightly less than other dealers. The location is easily accessible. They are honest. Only negative was maintenance facility is good. The prices are slightly less than other dealers. The location is easily accessible. They are honest. Only negative was the Service Advisor did not wear a Covid protection mask. More