Hayes Chrysler Dodge Jeep RAM of Baldwin

General maintenance Drop off vehicle late at drop box and Nathaniel called first thing next morning for my requests and took care of everything and had my car ready that Drop off vehicle late at drop box and Nathaniel called first thing next morning for my requests and took care of everything and had my car ready that afternoon! More

Satisfied, 'this time'! Quick appointments given. Service quick and satisfactory -- this time. -- Last time, a few months ago, the oil filter gasket was 'piggybacked' instea Quick appointments given. Service quick and satisfactory -- this time. -- Last time, a few months ago, the oil filter gasket was 'piggybacked' instead of replaced and by the time I got home (16 miles) the engine compartment was covered in oil. Luckily after losing about 5(?) quarts, the engine was not damaged. The appointment on this and, the last time was for just an oil/filter change. The oil leak situation was corrected satisfactorily (after hours) on that day by Jackie Jones Chrysler in Cleveland, Ga., which is 1/2 mile from my home who also cleaned the engine compartment. On another day, the Hayes dealership detailed the engine compartment. Very professional and helpful employees at both dealerships. I am happy. More

Got in and out quickly Service time was great, not a long wait, waiting in the air conditioning was nice and felt safe. Took a little stroll to take a look around but had to Service time was great, not a long wait, waiting in the air conditioning was nice and felt safe. Took a little stroll to take a look around but had to cut it short cause my jeep came rolling down. More

oil change The work was completed as expected and in a timely fashion. everyone was polite and informative. I would recommend it to others. 4 oil changes for 97 The work was completed as expected and in a timely fashion. everyone was polite and informative. I would recommend it to others. 4 oil changes for 97 dollars is a good value. More

Great, prompt service My vehicle had three recalls that were completed. Parts and service was performed in a timely manner. Good experience with friendly service. The se My vehicle had three recalls that were completed. Parts and service was performed in a timely manner. Good experience with friendly service. The service representative was precise with his instructions as to where to leave the truck since I could not drop it off during regular hours. More

Satisfied customer Service mgr recommended getting universal remote for garage doors which would sync vehicle "HomeLink" system to units activation, both new Ram 2500 an Service mgr recommended getting universal remote for garage doors which would sync vehicle "HomeLink" system to units activation, both new Ram 2500 and Larado vehicles linked successful once new universal remote was programmed. Thanks ya'll, More

Sales and Service Recently purchased a 2014 Ram. As part of the purchase, running boards were ordered for installation. There was also only 1 key. Both of these item Recently purchased a 2014 Ram. As part of the purchase, running boards were ordered for installation. There was also only 1 key. Both of these items were taken care of within 2-3 weeks. Very happy with the whole experience and love my truck! More

Service was quick and efficient the service personnel were friendly and helpful. They answered all my questions and explained what they were going to do and was quick and efficient the service personnel were friendly and helpful. They answered all my questions and explained what they were going to do and and how much it would cost. More

warrenty work Service work performed on schedule and took the time they estimated. suggested other items that needed attention in doing the vehicle check. Opted Service work performed on schedule and took the time they estimated. suggested other items that needed attention in doing the vehicle check. Opted not to do one item and did the other. Not a problem More

pleasant experience I took my 2012 Dodge Ram in for service and was out in less than an hour. I made no appointment so that only added to my good experience. They also le I took my 2012 Dodge Ram in for service and was out in less than an hour. I made no appointment so that only added to my good experience. They also let me know that the recall coming up will be addressed soon, so that also helped. More