Hayes Chrysler Dodge Jeep RAM of Baldwin

I am a retired Deputy that has ALS or Lou Gehrig’s. My speech is affected and it is hard for me to walk. I have been shopping for a handicap equipped van for about 1 month. This type of van is hard to fin speech is affected and it is hard for me to walk. I have been shopping for a handicap equipped van for about 1 month. This type of van is hard to find and often times they are very expensive. While shopping online at several online sites (autotrader, yahoo, etc)I found a 2003 Town and Country LXI that had all of the options that I needed and had the AMS side conversion that I wanted. The side conversion allows ease of entry for my power chair and still maintains maximum seating. I spoke with Jeff on the phone and also via internet (easier for me to send email since I have trouble talking). Jeff was very patient with me on the phone and was able to send me detailed information via email. Jeff also arranged for a test drive at a time that fit into my schedule. The van was everything that he said it was and it was exactly what I was looking for. We were also in need of an economical vehicle for my wife to use around town. After talking with Jeff he was able to help us with our other need as well. We spent most of our Saturday afternoon looking at cars, but in the end we left very satisfied having bought 2 vehicles. I hope that I do not need to buy another car for several years but when I do I will most certainly make a trip back to Hayes. I left feeling good about my purchase, and have told several friends about my van and Caliber. Thanks Hayes and thank you Jeff for making car buying easy. Deputy Samuel "bulldog" Smith Retired GIlmer County Sherif's Office More

Carl Whitworth, salesman, for this dealership spent an entire day with me and my husband helping us to select our new truck. He was gracious and patient while we made our selection, he even drove us to tw entire day with me and my husband helping us to select our new truck. He was gracious and patient while we made our selection, he even drove us to two of Hayes other locations to look at trucks. He did not pressure us in any way. I had been shopping online for several weeks before contacting Hayes. Their advertised internet price was the best deal I found within 100 miles of our home. They honored that price without pushing for extras. It was a wonderful shopping experience. More

Well, dealing with Jeff was delightful and relaxing. I would certainly reccomend this dealership. The only thing thing I found a little disappointing was their resistance in discussing a subtantive discou would certainly reccomend this dealership. The only thing thing I found a little disappointing was their resistance in discussing a subtantive discount(from the sticker price) since the vehicle was a 2011(in Aug. of 2011) coupled with the fact I wrote a check for the entire amount. I have talked and met with Jeff a couple of times since the sale and he has been extremely helpful. As a matter of fact, everyone at this dealership is friendly and helpful. More

The entire sales team was a big help. Everyone was very friendly and proffesional. I was satisfied in every aspect of my experience with Hayes Dodge Jeep Chrystler. I would gladly recommend this dealership friendly and proffesional. I was satisfied in every aspect of my experience with Hayes Dodge Jeep Chrystler. I would gladly recommend this dealership to anyone in search of a new or used vehicle. More

I had a great experience at Hayes in Baldwin. John and Carl were great to work with. I will recommend my friends and family. Everyone was nice and helpful. No problems. Carl were great to work with. I will recommend my friends and family. Everyone was nice and helpful. No problems. More

Great experience! Got the car I wanted for an excellent price and everyone was extremely helpful and friendly! Will definitely use them again for all my car needs. price and everyone was extremely helpful and friendly! Will definitely use them again for all my car needs. More

Great experience. Website was very helpful. Larry White contacted me by phone and we set up a time to view the Jeep. Jeep was for my wife and Larry had all the answers to questions about the vehicle. Larry contacted me by phone and we set up a time to view the Jeep. Jeep was for my wife and Larry had all the answers to questions about the vehicle. Larry was friendly with no pressure at all. We told him what we could do and Larry and Micheal went right to work getting us the best deal. Wife is happy with the Jeep. Enjoyed the experience. Will recommend to faimly and friends. More

My wife and I were looking for a newer vehicle to serve as our future family car. Hayes helped us find something nice and big, but not too-big, for an affordable price. This was our first big purchase as a as our future family car. Hayes helped us find something nice and big, but not too-big, for an affordable price. This was our first big purchase as a married couple, and they did a great job of walking us through the entire process. More

This outfit was all over me to purchase a truck from them. They were my "best friends", we were "buddies" and they REALLY cared about giving me a 'good deal'. Trouble is, I bought their sincerity. They them. They were my "best friends", we were "buddies" and they REALLY cared about giving me a 'good deal'. Trouble is, I bought their sincerity. They sold me a 2005 Dodge truck with a 30 day warranty. Within this period the vehicle had an electrical fire while I was driving it on the freeway and burned to a crisp. When I returned to the dealer and asked for some assistance or support they acted as if they could care less. No real interest in helping me on a replacement, no offer of any adjustment, and the warranty? well, forget it. I received nothing. They promised to help me with a replacement vehicle but that was four months ago and still no word. I purchased another one since then. I don't believe that they ever did a safety inspection on this vehicle, hey, were in a recession, and spending money or time confirming that a vehicle is safe is probably a low priority. I wouldn't buy from this company again if they were the last people on Earth. My suggestion: read all of the reviews and follow your heart. What they say to you and what you get - are vastly different! More

Adam and Larry provided A+ service from the time I first called looking for a Jeep. Adam did a great job finding what I wanted and making sure I knew what was going on thru the whole process. Larry and Adam called looking for a Jeep. Adam did a great job finding what I wanted and making sure I knew what was going on thru the whole process. Larry and Adam did a great job and made buying a new car enjoyable! Thank you very much! The kids love the new Jeep :) Bob C. More