Hayes Chevrolet Buick GMC of Baldwin

Very good overall purchase. I live in Texas, found the 2008 Chevy 1500 on Auto Trader online. Sent an inquiry online on Sunday, received a quick response from the sales department. Made the deal over the 2008 Chevy 1500 on Auto Trader online. Sent an inquiry online on Sunday, received a quick response from the sales department. Made the deal over the phone on Monday with Robert, put down a deposit, the dealership arranged financing. I flew to Atlanta on Friday, signed the papers and drove my awesome truck back home to Texas. This is the first time I purchased a vehicle this way, online, over the phone. Robert and Michael are very professional. The transaction was completed as quoted. I will not hesitate to buy another vehicle from these guy's and would advise anyone in search for a vehicle to see them at the Hayes Dealership before they make their purchase. Jeff Smith Bacliff, Texas More

My experience with Hayes Chevrolet was very friendly, very professional. Tom was very helpful. Thank you to my salesman, Tom Christol, for a great car buying experience. I highly recommend Hayes Chevro very professional. Tom was very helpful. Thank you to my salesman, Tom Christol, for a great car buying experience. I highly recommend Hayes Chevrolet to anyone looking to buy a new vehicle. More

Our experience with Hayes Chevrolet was outstanding. we drove 2 hours to get our chevy from them and would do it again and again. great guys to work with! drove 2 hours to get our chevy from them and would do it again and again. great guys to work with! More

Up-side-down in my Chevy Avalanche, I had been to a few dealerships to see if they would work with me...needless to say no one was willing to take a look at my situation. Then my friend and co-worker recom dealerships to see if they would work with me...needless to say no one was willing to take a look at my situation. Then my friend and co-worker recommened me to Ralph at Hayes Chevrolet. Meeting Ralph for the first time was a breath of fresh air. He was welcoming! He sat down with me, listened to me, and most imporatantly 'shot me straight'. Although my first trip to see Ralph did not turn out like I wanted, my 2nd trip (mind you that I had to drive an hour and 20 minutes to get there) got me my new 2011 Chevy Malibu!!! I am extremely happy with the friendly customer service I received not only from Ralph but from Mr. Mike Smith as well. When the first time I was not able to leave with a new vehicle, it was disheartening. However 2 months later when I was ready again, Mike went through 3 days of non-stop paperwork, emails, and searching for the exact car I wanted. Within 4 days, start to finsih, Mike found the car I wanted and the financing I needed to make the deal! I cannot say enough to THANK Ralph and Mike for all they did for me to get me into my new Chevy!!! THANKS BUNCHES! I'm enjoying my new ride :) More

Staff was friendly, courteous and quick to answer questions. Financing department was also quick in getting approvals, and options. Additional options that were requested were handled very quickly questions. Financing department was also quick in getting approvals, and options. Additional options that were requested were handled very quickly and efficiently. Sales team were knowledgeable about the vehicles, and I would recommend to anyone to go and buy a vehicle from any of the Hayes Family dealers. More

Very friendly, Very professional people, Would highly recommend to any buyer, I was treated as nice as a family member and will go back there if i need to trade again !!!!!!!!!! recommend to any buyer, I was treated as nice as a family member and will go back there if i need to trade again !!!!!!!!!! More

Thank you to my salesman, Burke Shea, for a great car buying experience. I appreicate the effiency and willingness to work with my busy schedule. Everyone I came in contact with was personalble and frien buying experience. I appreicate the effiency and willingness to work with my busy schedule. Everyone I came in contact with was personalble and friendly. I will recommend Hayes Chevrolet to my family and friends. More

This was the best experience that we have every had buying a car. Everyone that we worked with was great! We are very pleased and will be back in the future. Burke and Tom were great to work with and a buying a car. Everyone that we worked with was great! We are very pleased and will be back in the future. Burke and Tom were great to work with and answered all of our questions. I will reccomend this dealership, Burke and Tom to family and friends. More

Dealership facilities were nice and very clean. Knowledgeable salesman pointed out features of new automobile and helped set up on star and hands free phone. They were very professional and we had Knowledgeable salesman pointed out features of new automobile and helped set up on star and hands free phone. They were very professional and we had a smooth transaction with no suprises. Their hours of operation were also very convenient. More

Great personal service, above and beyond the norm. I had special financing needs and they treated me as if I was a millionaire. Tom spent a lot of time with me, looking for just the right car that fitted m special financing needs and they treated me as if I was a millionaire. Tom spent a lot of time with me, looking for just the right car that fitted my needs. Then, since factory order was not the best way to go because I needed the car immediately, he searched other dealers far and wide to get me the color and features I wanted. The car arrived in less than 24 hours. I will definitely recommend this dealership and salesman to everyone. More