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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,023 Reviews

3,023 Reviews of Hawthorne Chevrolet - Service Center

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August 22, 2022

Brought my truck in for wheel balance and oil change charged me 700.00. Told me my tires that I bought from them were no good. They had 5000 miles on them. They told me to call Michelin. I took it somew More

by Dzawadzki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not see
August 21, 2022

Bought many cars here. Sales and Service Departments are professional and personal. Oil change prices are very high. More

by John Gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Nice clean dealership work done as expected friendly staff car ready on time close by More

by devfannj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

This was the absolute worst experience I have ever had. I want a call to explain.. this has now been the third survey I filled out asking for a call back and have yet to receive one. 201-835-2076 More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Hoverman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

I came in for an oil change which was done much quicker than I expected. More

by jerseygrl8485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

My airbag light is on. Wasn’t when I brought it in. Wanted to charge me to fix it More

by Jon.Grueter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

I went to get my car serviced and was very pleased with the results of inspection. The employees are very nice and knowledgeable. They were very courteous, professional and honest from start to finish. More

by Genesis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
August 19, 2022

I had my car serviced recently at Hawthorne Chevrolet. Mike Rivera is always kind and provides the best solution to take care of my car's repair needs. Mike you are the Best! More

by Tedj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Great staff get you in and out Al Hoverman took care of me would recommend them More

by CDSWEETMAN
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Paul h. mechanic best in nj. Team always does it right. They execute timely even during covid More

by ROSA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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