Hawthorne Chevrolet - Service Center

Great experience Worry free service and quality work performed. Definitely will be returning in the future for all my needs pertaining to my 2018 Chevy Tahoe LT. Worry free service and quality work performed. Definitely will be returning in the future for all my needs pertaining to my 2018 Chevy Tahoe LT. More

After a year finally fixed Thanks to Graig we got our car fixed don’t know if it was his good intentions of helping us but after a year of dealing with Mike Rivera and getting n Thanks to Graig we got our car fixed don’t know if it was his good intentions of helping us but after a year of dealing with Mike Rivera and getting no where we finally put this problem behind. Thank Graig More

Great service I went to chevy center in hawthorn since i give him the car the service was fast and really nice people I would say thank you everyone . I went to chevy center in hawthorn since i give him the car the service was fast and really nice people I would say thank you everyone . More

Mike Rivera is always so knowledgeable and honest I have confidence when I bring my vehicle in for service Mike Rivera is so knowledgeable about any problems that occur with my vehicle Great service I have confidence when I bring my vehicle in for service Mike Rivera is so knowledgeable about any problems that occur with my vehicle Great service More

Safety Recall My daughter brought my Chevy Trax in to perform a safety recall fix. The work was started on time and done professionally. The only problem was the am My daughter brought my Chevy Trax in to perform a safety recall fix. The work was started on time and done professionally. The only problem was the amount of time it took to complete the servicing. She was told it would take about a hour to at most 1.5 hours. It wound up taking about 2.5 hours, which caused her to be late for another, important appointment. The service may have taken longer because they also did a 27 point inspection. However, if that was the case, she should have been so advised. More

Amazing Service and Care The people at Hawthorne Chevrolet went above and beyond to provide me with thorough information about my vehicle and the work that needed to be done. The people at Hawthorne Chevrolet went above and beyond to provide me with thorough information about my vehicle and the work that needed to be done. They were personable, helpful, and made my experience a breeze! They stayed in touch throughout the process and kept me updated every step of the way. I highly recommend the Hawthorne Chevrolet service department. Top quality work with top quality service! More

Saturday morning no appointment Mike squeezed me in even though i didn’t have an appointment I thought I had a coolant leak My car was diagnosed quickly and I am very happy with t Mike squeezed me in even though i didn’t have an appointment I thought I had a coolant leak My car was diagnosed quickly and I am very happy with the service I will always return to Hawthorne More

Unhappy A loaner car approved by owner Steve was refused day of service. Very unhappy and looking for another dealership who will honor their word. A call eve A loaner car approved by owner Steve was refused day of service. Very unhappy and looking for another dealership who will honor their word. A call even came in to Al while i was sitting in the office saying apparently a loaner was promised to her. Everyone seemed annoyed at this and in the end they all said no to a car. More

long waiting time I came for an oil change and flat tire on Wednesday. I was told after an hour waiting that there was a nail in the side and they needed to order a tir I came for an oil change and flat tire on Wednesday. I was told after an hour waiting that there was a nail in the side and they needed to order a tire. I returned the next afternoon and waited an hour and a half before being updated. I think I should have notified sooner. More

2018 Equinox Al was a pleasure to work with very pleasant and attentive. I can’t say the same for Mike who I had to sign paperwork for another car he was very rude Al was a pleasure to work with very pleasant and attentive. I can’t say the same for Mike who I had to sign paperwork for another car he was very rude and shouldn’t be dealing with the public! More