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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,023 Reviews

3,023 Reviews of Hawthorne Chevrolet - Service Center

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July 31, 2021

Gregory B was helpful, knowledgeable and caring. The gentleman who checked me in, regret I don't know his name, was also caring. The battery replacement was done promptly. The woman at the cashers desk More

by carol f
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Barbagallo
July 31, 2021

Steve ordered a part for my Trax. An ornamental piece on the roof that seems to come off, why I don’t know. The order came in promptly and repaired More

by Dmr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Extremely professional and very pleasant. Appointments are easy to get. Never have to wait more then a day or tow from when I call. Been using this dealer for over 10 years. More

by CHRISTINEMARIECOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Greg one of the service advisors was very professional and kind. Knows his business very well. I highly recommend going to HAWTHORNE CHEVROLET. Thank you, BW Mahwah Nj More

by billwhited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
July 30, 2021

Brought car to Hawthorn Chevy bc normaldealer could not Brought car to Hawthorn Chevy bc normal dealer could not handle it. Hawthorn was very helpful in scheduling our car, diagnosing the issue and fine a More

by Euderitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

For a oil change, I thing the was extremely long. My appointment time was 11am, the job was not completed until after 1pm. Over 2 More

by maxine573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

My scheduled service took over two hours. I didn’t think it would be that long. I had an oil change and tire rotation. Next time I will ask approximately how long it will be. More

by DDEMARCOCLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Efficient service. Easy to schedule service. Clean comfortable waiting room. The work was done in timely manner and fully detailed. Extra care taken to keep vehicle clean. More

by Gail952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Very organized and clean. Service was excellent and on time. Everyone there was very nice and easy to talk to. You can tell this is a family run business. More

by just55gg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Something
July 24, 2021

Nice nice. Helpful. Kept me up to date. Resolved the issue. Got my car in for service when needed to be in. Busy service center. O More

by SULJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
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