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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,023 Reviews

3,023 Reviews of Hawthorne Chevrolet - Service Center

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August 21, 2021

As always, I had a great experience with Hawthorne Chevy service. They took my appointment promptly, offered flexible drop-off and pick-up options, and had my vehicle diagnosed and repaired quickly. My serv More

by rustbukt307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
August 20, 2021

Fast efficient service. My issue was covered by warranty, so price did not come into play. The problem was with my AC and it was a tough one to pinpoint, but they did it and everything is now work More

by GGumpright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg in Service
August 20, 2021

I had my car serviced this week at Hawthorne Chevrolet. My Service Advisor Michael Rivera was truly Awesome! The Service Technicians found the problem and knew what they had to do. My Car runs very well no More

by Tedj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

Very competent and quick. Amazing knowledge of a Chevy Volt. Completed repair and software updates without a request. They understood what was covered by the waranty. More

by GARDNERSEMET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

Steven and the service department is the best..they always do an outstanding job and get the job done right.. you have a customer for life! More

by MV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Hawthorne Chevy consistently provides outstanding customer service and professional competent service. Service was performed in a timely manner and all work was completed in a satisfactory manner. More

by JMENDILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Lies.Was told I needed $4500 of work on engine. Asked Lies. Was told I needed $4500 of work on engine. Asked if they tested coils, they said yes. I walked in the back and made them test infront of me. More

by ADAMKAUFMAN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Service mgr Steve has always taken care of both my car needs. Returns calls quickly and always handles my account professionally. I fully trust the Hawthorne Chevrolet Service Center Team! More

by WHIDOBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

The service staff was very courteous and provided excellent service. Mike and his service team were a pleasure to deal with. I highly recommend the Hawthorne Chevy service dept More

by RENDINEJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

Overcharges for work that just went out of warranty, how convenient. Oil leak after getting an oil change. Tech forgot to reset the check engine light after expensive work causing another visit to the More

by jason.aiello.79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Decangi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg?
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