3,023 Reviews of Hawthorne Chevrolet - Service Center
As always, I had a great experience with Hawthorne Chevy service. They took my appointment promptly, offered flexible drop-off and pick-up options, and had my vehicle diagnosed and repaired quickly. My serv service. They took my appointment promptly, offered flexible drop-off and pick-up options, and had my vehicle diagnosed and repaired quickly. My service advisor was excellent in keeping me updated and offering the best advice to keep my truck in top condition. Will certainly continue my business relationship with this dealer. More
Fast efficient service. My issue was covered by warranty, so price did not come into play. The problem was with my AC and it was a tough one to pinpoint, but they did it and everything is now work warranty, so price did not come into play. The problem was with my AC and it was a tough one to pinpoint, but they did it and everything is now working great. More
I had my car serviced this week at Hawthorne Chevrolet. My Service Advisor Michael Rivera was truly Awesome! The Service Technicians found the problem and knew what they had to do. My Car runs very well no My Service Advisor Michael Rivera was truly Awesome! The Service Technicians found the problem and knew what they had to do. My Car runs very well now after the repairs were made. Thank you. I'm very satisfied with all. More
Very competent and quick. Amazing knowledge of a Chevy Volt. Completed repair and software updates without a request. They understood what was covered by the waranty. Volt. Completed repair and software updates without a request. They understood what was covered by the waranty. More
Steven and the service department is the best..they always do an outstanding job and get the job done right.. you have a customer for life! always do an outstanding job and get the job done right.. you have a customer for life! More
Hawthorne Chevy consistently provides outstanding customer service and professional competent service. Service was performed in a timely manner and all work was completed in a satisfactory manner. customer service and professional competent service. Service was performed in a timely manner and all work was completed in a satisfactory manner. More
Lies.Was told I needed $4500 of work on engine. Asked Lies. Was told I needed $4500 of work on engine. Asked if they tested coils, they said yes. I walked in the back and made them test infront of me. Lies. Was told I needed $4500 of work on engine. Asked if they tested coils, they said yes. I walked in the back and made them test infront of me. That was the issue, they lied to me. Replaced ignition coil, car works fine. Huge lie. Never again. More
Service mgr Steve has always taken care of both my car needs. Returns calls quickly and always handles my account professionally. I fully trust the Hawthorne Chevrolet Service Center Team! needs. Returns calls quickly and always handles my account professionally. I fully trust the Hawthorne Chevrolet Service Center Team! More
The service staff was very courteous and provided excellent service. Mike and his service team were a pleasure to deal with. I highly recommend the Hawthorne Chevy service dept excellent service. Mike and his service team were a pleasure to deal with. I highly recommend the Hawthorne Chevy service dept More
Overcharges for work that just went out of warranty, how convenient. Oil leak after getting an oil change. Tech forgot to reset the check engine light after expensive work causing another visit to the convenient. Oil leak after getting an oil change. Tech forgot to reset the check engine light after expensive work causing another visit to the shop and losing work time to diagnose issue a second time. Inconvenience that loaner cars are not free and the “free ride” that is advertised is not always available because of “covid”. Stop advertising services you don’t offer or restrict More