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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,023 Reviews

3,023 Reviews of Hawthorne Chevrolet - Service Center

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September 01, 2021

Great service but poor communication. Wish service personnel kept customers informed rather than customer having to call ALWAYS call to find out the status of their vehicle. Outside if that it was goo More

by gvayala915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

We have never had a bad experience at Hawthorne Chevrolet. Always on time with service. The car was returned very clean and the staff is super helpful. Would recommend. More

by Newcarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

This dealership is one of the BEST ones aroundAlways This dealership is one of the BEST ones around Always spot on clean and everyone always courteous. No problem making an appointment and they get the More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

The service was efficient and fast. Good follow-up. My car is exactly as I would want it. Very satisfied, as I have been when the dealership serviced my earlier Chevrolets. More

by DSELHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Always a great experience with Hawthorne Chevrolet . Service department is wonderful by staying in constant communication and updates on the status. Thank you Hawthorne Chevrolet More

by KRISJOYV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2021

I found the Service Department to be very helpful and friendly. They were able to diagnose my truck problem within 5 minutes of my arrival. I received a loaner car and they fix my truck in one day. I was More

by Smolder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Steve kohan is excellent and knowledgeable. Very trustworthy. Dealership fixes car to my satisfaction. Will bring car back again. I recommend them to everyone I know More

by EASSETOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2021

Excellent dealership the staff is very professional and polite. I have always purchased my vehicles from Hawthorne Chevrolet and plan on purchasing my next vehicle from this dealership. More

by NOBELLEHAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

I have always been satisfied with the friendly and professional staff. Mike Rivera has always been efficient and knowledgeable and it is a pleasure working with him. More

by Art LARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

When it comes service, this dealership is Best in Class. Thank you Hawthorne for always delivering a great experience. Integrity, Trust and Customer Loyalty is why I recommend Hawthorne Chevy. More

by VISHESHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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