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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,023 Reviews

3,023 Reviews of Hawthorne Chevrolet - Service Center

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November 27, 2021

The free car wash coupon that I had was a joke. The place I had to use was terrible. More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Clean, Quick in and out service, text messages when ready, very convenient. Nice friendly staff More

by MASCFAMILY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

The service was faster than expected and everyone there was professional and courteous thank you all More

by Amyersnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Quick response time from call to taking my car in for service. awesome as usual. More

by HUBERTCP3.AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2021

Greg B. was courteous, friendly, and attentive to my needs. Warning lights came up on my dash display, 2 days before I was going on vacation. When I called the service dept., they took the car in immed More

by fradoslovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barbagallo
November 23, 2021

I have been dealing with HAWTHORNE Chevy for over 25 years and always been very happy With sale Robert De Simone ,, service Steve Kochan More

by TOUCHTECHNIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2021

My car was received in by Mike Rivera. He is very helpful and friendly. Overall very good experience as they work with you. More

by TANG1926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2021

Excellent serviceI love they are very nice and fast Excellent service I love they are very nice and fast Very good Chevrolet thanks all More

by CRISTOESVIDA72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

CRISTOESVIDA72 responded

GOOD SERVICE

November 21, 2021

I was greeted promptly and a service representative assisted me right away. The service was performed in very reasonable time More

by Dporter442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Service writer played dumb about a known issue with Wi-Fi and Onstar regarding a need for the system to be reset. Onstar and carfax send me messages saying there’s a recall. Brought it to his attention and h More

by CMARKSFOTO
Recommend Dealer
No
Employees Worked With
Steve Kochan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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