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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,023 Reviews

3,023 Reviews of Hawthorne Chevrolet - Service Center

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November 29, 2021

Service rep was professional, courteous, knowledgeable and explained what needed to be done. Car was returned promptly and work was done satisfactorily. More

by ACHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

This is my first service at Hawthorne Chevrolet. My service rep was Steve Kochen. Everything seem to be very professional very nice and pleasant atmosphere and my service was really quick. I was very p More

by CILLESISTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Serra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None known
November 28, 2021

When I purchased car the oil was not changed so had to have it done very soon after purchase. Most of the places I have had service actually do a quick cleaning of the car that was not done. The service w More

by LMERCADO502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

Staff was very attentive and friendly. Service was quick and painless . And waiting area was clean. More

by DVR1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

It was so nice that my salesman, Dennis Johnson, stopped in to say hello as I was waiting for my car. More

by LYNCHAOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

Mike Riveria was amazing! He was very helpful and was able to find the issue with my car. He didn’t give up and was able to find the problem and fix it in a timely manor. He’s truly the only reason I’d e More

by Cdelvecchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

Hawthorne Chevy xonsistantly exceeds my expectations with customer service.. the staff is always super courteous and go out of their way to ensure I am informed on the status of my service visit. More

by MICKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Utenwoldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barna Jr
November 28, 2021

The work was completed for the quoted price. The check-in process is excellent and the staff was very pleasant. More

by genefischer38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Quick service great customer service very please excellent visit received professional done I will choose again More

by JDW2250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Great response, work was done as the service manager indicate and presented anything new that was recommended More

by nicholas.dorothea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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