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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,023 Reviews

3,023 Reviews of Hawthorne Chevrolet - Service Center

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December 17, 2021

I wasn’t satisfied with the result, couldn’t fix my problem, no explanation why More

by CORTESMORELO523
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Mike R was very professional. He did every thing to help me with pickup matnince. More

by Crusherbush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Used to bring my truck here every 4-5k miles for service. Found out yesterday that they hadnt rotated my tires in about 4 or 5 service visits. Advisor awkwardly laughed when I brought up this point. Shame, I More

by alexvanloo3
Recommend Dealer
No
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

The service department is wonderful.. From the time you pull in until the service is completed you are kept abreast of any problems that might arise and the service managers are friendly, professional and More

by Dmr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Always great service, Steve always gets us in and out in a timely manner. We appreciate this kennel service More

by GOPURVEYORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

The sales rep was rude and so was the service manager. Not going back to this dealership again. More

by Not happy
Recommend Dealer
No
Employees Worked With
Steve Kochan
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

Service department is the best, always helpful. Always give you straight info. That's all you want More

by Em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

Mike Rivera is a very helpful service man. Always helps me to understand what needs to be done to my vehicle. Greets with a smile and ends the conversation with you feeling comfortable that they are fixing More

by Yanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

Customer service needs a little bit of Improvement. For some reason they never take my coupons that are mail to me from the dealership. Last but not least if I am paying over $100 dollars to get an oil cha More

by HONDA3651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Kochan
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

VeryHelpful and informative. Told me what I needed to Very Helpful and informative. Told me what I needed to know and fixed my car promptly. More

by PEGPZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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