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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,023 Reviews

3,023 Reviews of Hawthorne Chevrolet - Service Center

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February 01, 2022

Never had any problems with the work they did and everyone is super nice and they treats you with respect More

by Mikewatty71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Service Department provided me with outstanding service. The Service Department is reliable, helpful and a pleasure to work with. More

by Addisonts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

Craig in the service department was wonderful.. he explained everything to me he was so kind... he didn't leave anything out about my car.... I was confident with him and I knew he would do the right More

by AMELIAPYSKATY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was Greg
January 30, 2022

The Best: Mike Rivera continues to be outstanding in efficiency and the service he offers. As a result, the service department is able to be accommodating and offer fine workmanship. It's a pleasure t More

by djvojack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

djvojack responded

I have reviewed and ask that you post my review.

January 30, 2022

Fast and friendly! I do wish masks were required in the customer waiting area OR loaner cars were available because there is no where else to go More

by lupineaura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
January 30, 2022

They took my truck for seven weeks and charged me over $5000. I got my truck back with the exact same problem as I brought it in with. I now have a broken truck and Hawthorne Chevrolet will not even answe More

by docbernz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Decangi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

Merry good service they get what they have to be done fast no problem at all More

by JRUCERETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mongiardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

I've been bringing my suburban to Hawthorne Chevrolet for many years. I work with Mike Rivera and appreciate his skill and honesty. More

by Ernie.thoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Ernie.thoma responded

Thanks

January 29, 2022

Great Job, always good, friendly service. Never a long wait. A place I trust to give an accurate diagnosis and a job well done. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

On time oil change abd looked into another issue that was able to be addressed and taken care of in the time they said it would take. More

by CANDSCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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