Hawthorne Chevrolet

Extremely friendly from the first time I walked in and very receptive to my vehicle needs. Tom Pasquazi, JR Gray and the staff at Hawthorne Chevrolet did an outstanding job of making my new vehicle purcha very receptive to my vehicle needs. Tom Pasquazi, JR Gray and the staff at Hawthorne Chevrolet did an outstanding job of making my new vehicle purchase one of the friendliest experiences I have ever had. Honest and never pushy, I would reccomend Hawthorne Chevrolet to anyone who is looking to get into a Chevy. More

This is a great dealership. They were extremely professional, friendly, honest, and helpful. Mr. Gray went above and beyond to explain things and work with me. This dealership has a very calm, no-p professional, friendly, honest, and helpful. Mr. Gray went above and beyond to explain things and work with me. This dealership has a very calm, no-pressure environment. Highly recommended. More

Of the several dealerships worked with, this was the ONLY one that wasn't selling hard, and actually wanted to find the specific car I was looking for. Every other dealership tried very hard to get me in wi one that wasn't selling hard, and actually wanted to find the specific car I was looking for. Every other dealership tried very hard to get me in with "almost" cars, that in fact were missing things that had been specified as required, and pushed hard to change my mind about what i wanted. In contrast, JoeyG worked hard to do the work for me, to search and find the car that precisely fit my specs. The only things that are not perfect with the car are my fault for not understanding better how to describe what i wanted: I wanted a trailer hitch, and didn't realize i needed to also specify having a ball; I wanted a nav system, and got the onstar but didn't realize i needed to be specific that i wanted the GM nav system with the map etc. But they have bent over backwards to correct these, and have been a total pleasure to deal with. More

I have purchased several cars now from this dealer and not only is it conveniently located but the sales and service department have always been friendly and thorough. Guess that explains why they've been not only is it conveniently located but the sales and service department have always been friendly and thorough. Guess that explains why they've been in business for so long. More

My name is Janet Iannelli and I just purchased a 2012 Chevy Equinox from Hawthorne Chevrolet in Hawthorne, N.J. I was very pleased with the entire experience. I have had years of driving many cars, bu Chevy Equinox from Hawthorne Chevrolet in Hawthorne, N.J. I was very pleased with the entire experience. I have had years of driving many cars, but Chevy is the name that always comes to mind. A young man by the name of Tyler Yaccarino came with me to assist in my purchase and help me through the process. Both Cheri and JR were both excellent in helping me to make the correct choice for my needs. They were very courteous and very well informed and were able to answer all my questions. The car was delivered on time and I am now enjoying driving it . I just wanted to let you know how much I appreciated the personal service both Cheri and JR gave me, and how assured I felt after dealing with them. I will for sure reccomend this dealership to all of my friends and family! Best car dealer I have ever been to! Thank you. Janet Iannelli More

We just recently leased an Equinox from Hawthorne Chevrolet. This is the seventh vehicle we have leased and/or purchased from Hawthorne Chevrolet and each time our salesman was JR Gray. We won’t have Chevrolet. This is the seventh vehicle we have leased and/or purchased from Hawthorne Chevrolet and each time our salesman was JR Gray. We won’t have it any other way. JR is considerate, helpful, informative and we feel he is out to help us get what we both want—a fair deal. When it is time for out eighth Chevy there is no doubt we will contact JR Gray at Hawthorne Chevrolet. Ken & Pat Schmitt More

I came in yesterday after my steering column totally went out while I was driving my kids to school. I was assigned to Norman. I had onstar call on my way in and I spoke to a woman who said a loaner car w out while I was driving my kids to school. I was assigned to Norman. I had onstar call on my way in and I spoke to a woman who said a loaner car was available. After explaining the situation to Norm, I told him how dangerous it was to lose steering capacity and I asked him if this is a "typical" issue with such a young car. He was very "matter of fact" and responded with a comment that machines break, what can you do. After asking him to let me know how long it would be, I waited an hour. When called into his office he indicated that my front tires needed replacement along with my front brakes. But in any case, the steering column needed to be replaced. While waiting for my husband to call me back, I asked for a loaner car to get home (because I knew the steering column would take 2-21/2 hours). He told me there was no loaner car and that her could possibly get me a rental car and If I ended up getting the brakes and tires, he could waive the rental fee. Miraculously, a loaner became available and I left. at 4;45 I called to find out the status of my repair. He told me it was done, but I couldn't pick up until the next day because it needed to bleed. I asked him why he didn't tell me this eariler( because I had to leave very early the next day for the airport) and his response was, "because I just found out myself." When I asked him what time I could pick up the car in the morning, he said 7am...The car was ready, but on my way in I had a message from a technician who told me I couldn't pick my car up until 830 or 845! Norm did not bring the car to me or even step out to speak with me. I am disgusted with the way I was treated and will go to another dealership when my lease is up. More

Sherry and Jim had everything ready when I walked in the door because I had called first. When I called, I asked if they could give me the deal that I needed and they came through with every last detail. door because I had called first. When I called, I asked if they could give me the deal that I needed and they came through with every last detail. I would highly recommend Hawthorne Chevrolet to any future car buyers. I have not dealt wth the service dept yet so I hope they are just as good! More

My experience at Hawthorne Chevrolet was a very positive one. Joey G made us very comfortable and did everything he could to help our decision process. When we did decide, that very sane day he completed al one. Joey G made us very comfortable and did everything he could to help our decision process. When we did decide, that very sane day he completed all the necessary paperwork, like calling our insurance company, and checking to see if we had any GM points. He made a usually dreaded experience, a painless one. Will recommend him, as well as Hawthorne Chevy to our friends and family. Thanks for a job well done. Nick and Carol Varrecchia More

Jim Petrucci worked hard to locate 4 particular trucks I needed after build out had occured. He located them, got them to his dealer and helped get them to the warehouse for us. He was eager to help and fle needed after build out had occured. He located them, got them to his dealer and helped get them to the warehouse for us. He was eager to help and flexible. A true proffesional. More