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Hawthorne Chevrolet
Hawthorne, NJ
5,342 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 5,342 reviews
September 22, 2016
Can't seem to fix it I brought my 2008 Silverado in for several issues. My tire sensor was replaced, the O2 sensor was replaced, and a new air bag sensor was ordered. The I brought my 2008 Silverado in for several issues. My tire sensor was replaced, the O2 sensor was replaced, and a new air bag sensor was ordered. The error codes were cleared. I had an appointment for 8:00 A.M., it took until after 2:00 P.M. to get the truck back. The following Saturday I went back for the air bag sensor and to replace yet another part that caused the engine light to come back on. I had an appointment for 8:00 A.M., and I sat waiting for 4 hours. After spending two Saturdays, and over $2,000, I thought the truck was finally fixed. But, now, my engine light is on once again after only 200 miles! Now, I will have to take an unpaid day off from my job for a third visit in less than 3 weeks. This was my first new car purchase ever. I have had persistent engine light problems over the last 8 years beginning almost immediately after I paid over $23,000 cash for this truck. I am disgusted. More
by William VanDerVeen
Employees Worked With
August 15, 2016
3 hrs waiting for nothing We had a scheduled appt at Hawthorne Chevrolet got 4:00 but we came early. The person my husband spoke to the night before he told him my credit score We had a scheduled appt at Hawthorne Chevrolet got 4:00 but we came early. The person my husband spoke to the night before he told him my credit score was a little low the person - Greg - told him NO PROBLEM... So we went there waited and waited no one asked us if we needed help I went to the main desk and told them it still took quite a while till Gary came to my husband and told us he was with other customers and it would be a little wait. Well an hr later he comes to us again I explain what I want - Chey Cruze in blue. He still makes us wait again till we ask that my info be taken before working the #s for the car - again we wait. Total time at dealership was 3 hours!!!!! They said the would call me back Monday to see if they could work with another bank. It's now 2:30 pm Monday and NO PHONE CALL!!! We wasted more than 3 hrs - when they could have had another salesman take my info and send us on our way saying they would call me Monday!!!! More
by Sandyj7697
July 21, 2016
chevy malibu this is my 4th car from Hawthorne Chevy and JR is the reason I keep coming back. leased my daughter a chevy Malibu and she loves it! this is my 4th car from Hawthorne Chevy and JR is the reason I keep coming back. leased my daughter a chevy Malibu and she loves it! More
by Walter H
June 12, 2016
A pleasure to do business with. I just got a 2016 Chevy Tahoe LT Luxury package. My salesman was James Gary or J.R. How he introduced himself. Working with him and Jeff the From Mana I just got a 2016 Chevy Tahoe LT Luxury package. My salesman was James Gary or J.R. How he introduced himself. Working with him and Jeff the From Management, has been nothing but a pleasure. They truly are great guys and as honest as they come, Thank You guys for such a great experience in buying my Tahoe which by the way my wife, kids and I love. I'll be back in November to pick up a Silverado. Thanks again. More
by R.Martinez
April 16, 2016
My first service at Hawthorne Cheverolet. Great expierience getting my Vette serviced. The mechanic was great! He explained everything to me in detail and gave me future reccomendations. Total Great expierience getting my Vette serviced. The mechanic was great! He explained everything to me in detail and gave me future reccomendations. Totally recommend this place for Service! Everyone was so helpful and friendly. Thanks guys!! More
by Jenet
Employees Worked With
Mike
March 18, 2016
4 hours for a battery! I had to wait 4 hours for them to diagnose and replace my known bad battery under warranty. 90 minutes for diag with their system was fair but the ext I had to wait 4 hours for them to diagnose and replace my known bad battery under warranty. 90 minutes for diag with their system was fair but the extra 2.5 hours to swap it was unreal and they charged me for labor because I have a breaker and cable on the battery which they never even removed. Then I got it back with the wiring messy! The sales team here is great but service sucks. I always have to wait at least 4 hours for even the simplest things. More
by Purplegoat88
Employees Worked With
Na
June 24, 2015
Bad Service take your money & run My mom went because of water on her floor when she used her air conditioner. They said after checking it was repaired and was just a clogged drain lin My mom went because of water on her floor when she used her air conditioner. They said after checking it was repaired and was just a clogged drain line. A few weeks later she used her air conditioner water on the floor again. She returned now they say it was a different problem gave her another bill and let her know that they did a full inspection and the car was good including her brakes. 2 days later her brake line broke at a red line causing to go through the intersection with on coming traffic. When I called the service department I got a full run around with all of the excuses. THEY STILL TOOK HER MONEY, & DID NOTHING FOR THEIR INCOMPOTENCE TO SERVICE A VEHICLE COORECTLY!! More
by Jim L
Employees Worked With
NOT SURE
May 30, 2015
buy a new truck James is the best salesman I've ever dealt with. So friendly and quick with any answers you need. Will get you the best price on the car or truck you James is the best salesman I've ever dealt with. So friendly and quick with any answers you need. Will get you the best price on the car or truck you want More
by fatsy
Employees Worked With
May 10, 2015
Wonderful experience at Hawthorne Chevrolet I was very pleasantly surprised by my experience at Hawthorne Chevrolet. My salesperson Tom Verheeck was very pleasant and professional throughout the I was very pleasantly surprised by my experience at Hawthorne Chevrolet. My salesperson Tom Verheeck was very pleasant and professional throughout the process. I didn't feel that I was being pressured to spend extra money, and I feel that I got a really good deal on my new Chevy. I highly recommend this dealership and salesman. More
by al
Employees Worked With
Tom Verheeck
March 25, 2015
Hawthorne Chevy is the place that fits your vehicle needs! If you are in the market for a New Chevrolet or used vehicle Hawthorne Chevrolet is where you need to go to! I will recommend this place to everyone I If you are in the market for a New Chevrolet or used vehicle Hawthorne Chevrolet is where you need to go to! I will recommend this place to everyone I know. I had such a fantastic experience in this amazing car dealership. My salesperson's name is Rob Braschi and he is amazing. If you are in the market I strongly recommend for you to go to Hawthorne Chevrolet and ask for Rob Braschi. Rob isn't your average salesperson and the reason why I say this is because he wasn't pushy nor rushing me to buy the car which is what an average sales person does now a days. Rob on the other hand was very professional and laid back in the sense he wasn't rushing me to buy the car, he actually took his time explaining the vehicle and took me on a test drive and explained the whole process to me. I can appreciate a sales person who is very knowledgeable and not pushy. I don't like when a salesperson is pushy. The environment in the dealership was very nice, friendly and loving, everyone that walked by me said hi and i thought that was great. I bought a 2015 Chevrolet Malibu and I love my vehicle. More
by alisonsinger
