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Hawthorne Chevrolet

Hawthorne, NJ

4.8
5,342 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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1180 Goffle Road

Hawthorne, NJ

07506

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Showing 5,342 reviews

February 09, 2017

Great service and caring dealership We continue to return to the hawthorn service department as they always take care of our SUV as if it was there own and keeping it in top notch runnin More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Hawthorne Chevrolet responded

Thank you so much for your feedback! We appreciate your business and look forward to seeing you again at your next service. We truly value you as a customer, Thanks again!

February 09, 2017

Excellent service The service was amazing Steve the service Advisor was very helpful he got my car done quick I would decently recommend people to go to that location f More

by Juanrodz14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2017 -

Hawthorne Chevrolet responded

Thank you for leaving us this wonderful review. We are very happy to hear that Steve was so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Jeff Mays | GM | jmays@hawthornechevrolet.com

February 09, 2017

Two cars in one year! Great deals, the dealership staff extremely courteous and friendly, no surprise they are still in business! Way to go Chevy very appealing line up of More

by Pammycakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mongiardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Mays
Feb 10, 2017 -

Hawthorne Chevrolet responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly and courteous customer service and will be ecstatic to hear that you left Hawthorne Chevrolet satisfied. We look forward to seeing you again in the future. Best, Jeff Mays | GM | jmays@hawthornechevrolet.com

February 09, 2017

Trusted and qualified staff Purchasing a car is an expensive proposition. I want to be certain that the people maintaining the car give me honest and sound advice. Also important More

by suvguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2017

Always do a good job. Thank you for the excellent service. They're very accommodating with scheduling service. They explain all needed services and complete them well and More

by My car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2017

Treated like family I purchased a used truck. I was treated like family. The process was straightforward, efficient and fast! We worked with John DeCrocker and Keith Todd More

by Smerusi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Decrocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Todd
February 09, 2017

Great experience Everyone was on top of their game. There was no dragged out experience as I had in other dealerships. They worked with me and we're very professional More

by Jstone1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mongiardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2017 -

Hawthorne Chevrolet responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in courteous and professional customer service and I'm glad that our team made such a great impression on you. Best, Jeff Mays | GM | jmays@hawthornechevrolet.com

February 06, 2017

Go See LEON!!!!! I have purchased many cars of many different types and I have to say LEON from chevy was the most AMAZING!!!! I have never had a car buying experience More

by Brittanycarrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEON
Feb 07, 2017 -

Hawthorne Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Leon was able to go above and beyond to help you and provide you with a smooth experience. Feel free to stop by if there is anything else we can do for you. Best, Jeff Mays | GM | jmays@hawthornechevrolet.com

November 14, 2016

Making the Stereotype Very Real By far, the worst customer service experience I have ever had. Lie after lie after lie after lie. Whatever it took to keep the financing in-house. Bil More

by ISKR
Customer Service
Recommend Dealer
No
Employees Worked With
William Lockmeyer
Nov 29, 2016 -

Hawthorne Chevrolet responded

It's unfortunate to hear about your unpleasant experience. I would like to assure you that we never intend to do anything to upset our customers; however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Jeff Mays | GM | jmays@hawthornechevrolet.com

October 20, 2016

Sales experience I would like to tell everyone if you are looking for a new chevy . Ask for Robert Disimone for assistance he is a very good salesman at Hawthorn chevy More

by Husker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barna, Carrie Bickford
Oct 21, 2016 -

Hawthorne Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Robert could be so knowledgeable and helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Jeff Mays | GM | jmays@hawthornechevrolet.com

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