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Hawthorne Chevrolet

Hawthorne, NJ

4.8
5,342 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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1180 Goffle Road

Hawthorne, NJ

07506

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Showing 5,342 reviews

March 24, 2017

Great Experience! Never felt rushed. All questions answered. Tom Brown did a great job! I will be back in two years for my next Chevy lease. I am enjoying my new rid More

by Mary's Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2017

Courteous and efficient I had to reschedule several times and they were always accommodating. The customer lounge has tv and free wifi My car was finished in the time frame More

by Kim2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingertopadre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2017

Worth your time! I've bought four new cars from hawthorne chevy over the years. Love the Sales Staff for the amazing hospitality. Much respect to this dealership. More

by Jbarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barna Jr
March 23, 2017

Frustrated I will never send anyone to this dealership . They are holding our $500 deposit on a vehicle that we are not taking anymore. Yes!! it was a special or More

by angelina13
Recommend Dealer
No
Employees Worked With
John Dingertopadre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Mays, Steve Barna Jr, Steve Barna
Apr 03, 2017 -

Hawthorne Chevrolet responded

I can understand your frustration over this. I’d love to be able to speak with you, as we strive for 100% customer satisfaction at all times. I hope you’ll take the time to please reach out to me at your earliest convenience. Thank you for giving us this feedback, as we can always improve. I hope to hear from you. -Ryan Mays | Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com.

Apr 11, 2017 -

angelina13 responded

I want to say Thank you very much to Ryan Mays. He asked for me to reach out to him to help me with my frustration of this matter and maybe I should of did that from the start. Instead of getting frustrated over something that could of been taking care of sooner ,so I want to apologize to the team at Hawthorne Chevy for over reacting and I'm glad we solved this problem and I received my deposit back. Thank you again Ryan Mays. 100% Customer Satisfaction I am! Thank you!!

March 22, 2017

Unethical Dealership Please, never use this dealer. My elderly mother was taken advantage of when this dealer talked her out of her current lease, and into purchasing her More

by Chris Leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Barna
Apr 03, 2017 -

Hawthorne Chevrolet responded

We apologize for the experience you described in your review. I would like to speak with you personally to ensure that what you described doesn’t happen again, and to see if there’s any way we can make it up to you. I look forward to speaking with you soon.-Ryan Mays| Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com.

March 22, 2017

Great dealership I'm very pleased with Hawthorne Chevy, from sales to the service department. Friendly people , great staff ! I would definitely recommend this deale More

by Malibu216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2017

Fast and perfect This dealership gave me the best experience I've ever gotten While buying a new vehicle. Extremely friendly and got me to the exact price and the exac More

by RAM2050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2017

Stay away from them I saw their ad online. It was $98 @mnt, $0 down, $0 security deposit. When I got there, their offer for the same car increased to $241 @month. Almost More

by Ted Buckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Dingertopadre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barna Jr
Apr 03, 2017 -

Hawthorne Chevrolet responded

We apologize for the events you describe below and thank you very much for letting us know about your visit. We certainly hope we can turn this situation around. Please contact me so that we can discuss this in greater detail. Thank you again for your time. -Ryan Mays | Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com.

March 17, 2017

Love my Traverse! Great experience all around!! Everyone was incredibly friendly and helpful! Ryan and Leon couldn't have been more accommodating. It was the best car b More

by Laura L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mays, Carrie Bickford, Leon A.
March 17, 2017

very helpful excellent services Excellent service very helpful never had a problem would defiantly recommend this dealership.i always left very satisfied.iI would definitely buy anot More

by Happy lady 15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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