Hawthorne Chevrolet

My experiences at Hawthorne Chevrolet have been frustrating and anger inducing. I leases a brand new Chevy Trax from Hawthorne Chevrolet on Friday September 22nd. After spending hours negotiating frustrating and anger inducing. I leases a brand new Chevy Trax from Hawthorne Chevrolet on Friday September 22nd. After spending hours negotiating, our deal went to the business manager for final approval. At this time, we found out that the payment for the vehicle was going up approximately $40 a month. The business manager tried to blame this on my husband and I not having adequate credit (which was not actually the case). When we left the showroom and headed back to our car, the salesman cane out to let us know that the business manager had found magic coupons to use in order to restore our original deal. Unfortunately we took the car home that night. The next day we noticed large spots of oil on our driveway. Our brand new 2024 Trax was leaking. On Monday 9/22, the car was towed back to the dealership and the problem was identified as a faulty gasket in the rear main seal of the engine. A very serious problem which they have no idea when they can fix due to parts shortages and the auto workers' union strike. As of yesterday my car has been sitting at the dealership. The people working at this dealership have not reached out pr offered any solutions. More

Dennis was great, it was the easiest Lease that I ever had! I will tell my family and friends how great your service is! had! I will tell my family and friends how great your service is! More

Steve is a great advisor and get your vehicle back with the corrected problems and keeps you very informed about your repairs the corrected problems and keeps you very informed about your repairs More

Jonathan did a fantastic job, made it easy and was very respectful during the process. High recommend working with him. respectful during the process. High recommend working with him. More

Steve in Service is a true pro! He keeps in touch with updates on my 2023 Corvette. Joe Degangi the mgr runs a tight ship. I highly recommend Hawthorne Chevy! He keeps in touch with updates on my 2023 Corvette. Joe Degangi the mgr runs a tight ship. I highly recommend Hawthorne Chevy! More

Very friendly. Very efficient. Good customer service. Good for the community. Very easy process when buying our car Very efficient. Good customer service. Good for the community. Very easy process when buying our car More

Wonderful dealership & service dept! Discovered my “noise” right away and it was repaired in no time!! Discovered my “noise” right away and it was repaired in no time!! More

Had to wait for my car, Steve told me it would take about 1 1/2 hours . It was ready in less than a hour, the best service. 1 1/2 hours . It was ready in less than a hour, the best service. More

Was a great experience with Hawthorne Chevy! ! Everyone was helpful and courteous from start to finish and I am very pleased with my new truck….keep up the great work!!!! ! Everyone was helpful and courteous from start to finish and I am very pleased with my new truck….keep up the great work!!!! More

Salesman very friendly and knowledgeable. Was able to provide us with a vehicle and options to meet our needs and budget. Was able to provide us with a vehicle and options to meet our needs and budget. More