Hawthorne Chevrolet

Mike Keane in sales was always responsive. Finance mgr Carrie Bickford tried to scam me with extra phantom $500 “pre owned fee” NEVER discussed in previous conversations when I specifically asked all cost Carrie Bickford tried to scam me with extra phantom $500 “pre owned fee” NEVER discussed in previous conversations when I specifically asked all costs and fees. The etching fee ?? Could’ve been a great experience but really soured with the scam. They did refund the fee after I complained. No response from sr mgmt after their “contact me with any issues” emails. Tried to give business during this COVID time and get a good, straight deal but someone couldn’t resist the scam. I would’ve been recommender but not after that. More

The service was completed quickly and effectively. While waiting, the waiting area was setup with more than adequate social distancing. The only disappointment was being told that there were charges for the waiting, the waiting area was setup with more than adequate social distancing. The only disappointment was being told that there were charges for the servicing because the time frame for the free service had expired, which I didn’t think was the case based on my actual purchase of the vehicle. More

Good day Chevy I'm happy to be apart of the Chevrolet family you'll have a great staff. Very polite and most of all i got what i came for . family you'll have a great staff. Very polite and most of all i got what i came for . More

everything was very fast and efficient regarding the credit and the delivery of the vehicle and the very friendly everything was very fast and efficient regarding the credit and the delivery of the vehi credit and the delivery of the vehicle and the very friendly everything was very fast and efficient regarding the credit and the delivery of the vehicle and the very friendly staff More

Completely satisfied with all aspects. Everyone was knowledgeable and helpful . The service department is well run and maintained. Steve Kochan was very polite and friendly and kept us informed on th knowledgeable and helpful . The service department is well run and maintained. Steve Kochan was very polite and friendly and kept us informed on the progress of the work. More

Always pleasure going to Hawthorne Chevy. Joe the Service manager and Steve in service are knowledgeable and friendly. Great dealership that I recommend to my family and friends. manager and Steve in service are knowledgeable and friendly. Great dealership that I recommend to my family and friends. More

Great Experience Everything went well from my initial phone call to set up the appointment. I spoke to Crystal to set the appointment and she called me the same day to Everything went well from my initial phone call to set up the appointment. I spoke to Crystal to set the appointment and she called me the same day to verify the appointment. I also received 2 emails regarding it. From the minute I walked into the dealership, and Crystal introduced me to my salesperson, Keith Potash, everything went well from start to finish. He is an excellent salesperson. I was very pleased with my experience! More

I have no complaints about this dealership. I have bought more than one car from them. I feel I get a fair deal. The salesman are great. I'm sure I'll be back soon for more cars. more than one car from them. I feel I get a fair deal. The salesman are great. I'm sure I'll be back soon for more cars. More

Typical salesman buyer interaction. Shmooze the customer gain some confidence and sell the car. Then hand him over to finance where things change. Lastly throw on temporary plates and send him on the way, p gain some confidence and sell the car. Then hand him over to finance where things change. Lastly throw on temporary plates and send him on the way, promising you fix all glitches at a later time customer not convinced and leaves expecting to get run around when he picks up the plates More

This was our second Chevy dealership and hands down, they mean business. Straight to the point and provided excellent service from beginning to end. Thank You for everything JR! mean business. Straight to the point and provided excellent service from beginning to end. Thank You for everything JR! More