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Hawthorne Chevrolet
Hawthorne, NJ
5,346 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 5,346 reviews
Verified Customer
March 31, 2024
Was charged $79. 96 for oil change which included the 27pt. Service check along with the tire rotation. I also had a $20.00 coupon for the service. When I received the 96 for oil change which included the 27pt. Service check along with the tire rotation. I also had a $20.00 coupon for the service. When I received the invoice I was charged an additional $39.99 for the oil & filter! I questioned this with the service writer and was told this was how they do it! I have spoken to several different dealerships and they have never heard of being double charged for parts over what should have been included in an 'oil change' service! More
by ROCKINPAPA7
Employees Worked With
Not the service tech but the service writer
March 31, 2024
They knew exactly why I was there and what needed to be accomplished. When I mentioned I had received a postcard indicating I had Rewards Points available, Al said to bring it with me at the time of pickup accomplished. When I mentioned I had received a postcard indicating I had Rewards Points available, Al said to bring it with me at the time of pickup and they would take care of it. Which is exactly what they did. I picked up the vehicle by 12 noon and was out in record time. It could not have been easier! More
by TVANAKEN
Employees Worked With
Al
March 31, 2024
My salesperson was nice, however before i left with the vehicle i was purchasing myself and my father asked if there was anything wrong and or did they check the DEF system the salesman replied i think so. vehicle i was purchasing myself and my father asked if there was anything wrong and or did they check the DEF system the salesman replied i think so. 45 minutes into my drive home the def light went off i immediately called the dealership they told me to take the vehicle to my dealership of choice and that Hawthorne Chevrolet would take care of the bill. My vehicle is currently at motorworld in Wilkes Barre PA awaiting a wire harness to solve the def system problem, hopefully your dealership stands by your word. More
by Steveslawncare
March 31, 2024
I keep coming back I keep coming back because I like the service I keep coming back because I like the service and the service writers service I keep coming back because I like the service and the service writers More
by DO
March 31, 2024
Kera was very helpful with all of my questions and concerns. She is one of the best employees I have dealt with over the last 3 years of bringing my truck in for service. concerns. She is one of the best employees I have dealt with over the last 3 years of bringing my truck in for service. More
by JJWOOD657
March 31, 2024
Always easy to deal with, and always accommodating They are easy to work with, and they take care to do a good job are easy to work with, and they take care to do a good job More
by Tvclarke50
March 30, 2024
Customer oriented and thorough. My whole experience was easy and professional! I’m definitely a customer who will return and let friends know ! Thank you! My whole experience was easy and professional! I’m definitely a customer who will return and let friends know ! Thank you! More
by LOGULL
