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Hawthorne Chevrolet

Hawthorne, NJ

4.8
5,340 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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1180 Goffle Road

Hawthorne, NJ

07506

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Showing 5,340 reviews

November 19, 2024

Quick service every time with reasonable pricing and it helps they can shuttle you there and back. More

by dkdariusz885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kera Lenart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Hawthorne Chevrolet responded

Thanks so much for your feedback. We look forward to your next visit to Hawthorne Chevrolet!

November 19, 2024

We always have a good experience at Hawthorne Chevrolet service. Very honest and dependable. Highly recommend. More

by MKATEC123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Hawthorne Chevrolet responded

Thank you for recommending Hawthorne Chevrolet! We're delighted to hear that our service team consistently provides honest and dependable experiences. We look forward to serving you in the future!

November 17, 2024

My family has purchased several new vehicles from Hawthorne Chevrolet in the years past and have always had the vehicles serviced at the dealership. My initial service writer was STEVE KOCHAN, who is More

by PAPABEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Hawthorne Chevrolet responded

Thank you for your loyalty to Hawthorne Chevrolet over the years! We're delighted to hear that both Steve and Mike have provided excellent service, ensuring your vehicles run smoothly. We truly believe our service department is a vital part of what makes us stand out. Looking forward to assisting with all future needs!

November 16, 2024

I've probably leased at least 6 vehicles from here, possibly more. For the most part a good experience. More

by skynard45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Mongiardo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Verheeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kera Lenart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Hawthorne Chevrolet responded

Thank you for your continued trust in Hawthorne Chevrolet! We're glad to hear that you've had positive experiences with us over the years. Looking forward to assisting you again in the future!

November 11, 2024

Bobby had good vibes and immediately gave off a trustworthiness understanding of the car buying process. I am not very experienced in buying cars and I felt in the right hands with Bobby. More

by TraverseFan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Hawthorne Chevrolet responded

We're delighted to hear that Bobby made your car-buying experience at Hawthorne Chevrolet a positive one! It's great knowing you felt comfortable and well-guided throughout the process. Enjoy your new ride!

October 25, 2024

10/21 Booked on-line a service appt for 8 am Mon, rcvd a call saying cant do 8 am but 9 am is good, np. Bring a 2024 Suburban Z in for oil & tire rotation. Was told there is a software update also, shud tak More

by skyfield6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Rep
Oct 25, 2024 -

Hawthorne Chevrolet responded

I'm truly sorry to hear about your frustrating experience with our service department. We strive for efficient and clear communication, and it's disappointing that we fell short in this instance. I understand how inconvenient this must have been for you, especially with the missed appointment follow-up call. If you're open to discussing further or if there's anything else we can do to assist you now, please feel free to reach out directly. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

October 21, 2024

Should be Zero stars! STEER CLEAR! This dealership carries NO BUSINESS ETHIC. I dealt with Ulises as my salesman and went there specifically to see a used vehicle that I w More

by fixitrick1980
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tony Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ulises
Oct 23, 2024 -

Hawthorne Chevrolet responded

Rick, your experience sounds incredibly frustrating and disappointing. We sincerely apologize for the lack of professionalism you encountered during this process. This is not how we conduct business, and we'd like to address these issues directly with you if you're open to it. Please feel free to reach out at your convenience so we can discuss further steps. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

October 20, 2024

Do not trust Chevrolet of Hawthorne with your car buyback! They offered a shockingly low price for my vehicle, far below what it was worth based on market value and condition. When I tried to negotia More

by Jorge nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sheila Rosalimsky
September 19, 2024

Kera is an awesome representative for Hawthorne Chevrolet. She knows her stuff and she is so helpful. This is one dealership that doesn’t do unnecessary repairs..Kera Will outline for you what need More

by Geriac63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kera Lenart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Hawthorne Chevrolet responded

Thank you for the glowing review! We're delighted to hear that Kera provided such knowledgeable and helpful service at Hawthorne Chevrolet. We appreciate your trust in us and look forward to assisting you again in the future!

September 12, 2024

We have been going to Hawthorne Chevy for years and JR has always worked his magic to get us the deal we need. He always goes to bat for us and gets everything we asked for. He is also very professional a More

by BORCE.MITRESKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mongiardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Hawthorne Chevrolet responded

Thank you for your continued trust in Hawthorne Chevrolet! We're delighted to hear that JR and our service desk team have consistently provided the professional and pleasant experience you've come to expect. We appreciate your loyalty!

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