Hawthorne Chevrolet
Hawthorne, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Quick service every time with reasonable pricing and it helps they can shuttle you there and back. helps they can shuttle you there and back. More
We always have a good experience at Hawthorne Chevrolet service. Very honest and dependable. Highly recommend. service. Very honest and dependable. Highly recommend. More
My family has purchased several new vehicles from Hawthorne Chevrolet in the years past and have always had the vehicles serviced at the dealership. My initial service writer was STEVE KOCHAN, who is Hawthorne Chevrolet in the years past and have always had the vehicles serviced at the dealership. My initial service writer was STEVE KOCHAN, who is now the service manager at the dealership. Steve was always on the top of his game with good advice pertaining to my vehicle service. Upon Steve becoming the service manager, I have used Mike Rivera as my service writer. Mike has followed in Steve’s footsteps and assisted me with all my service needs . The service department is essential to making the dealership what it is today. Any dealership can sell vehicles. The service department is the key to having your vehicle running properly!!!! More
I've probably leased at least 6 vehicles from here, possibly more. For the most part a good experience. possibly more. For the most part a good experience. More
Bobby had good vibes and immediately gave off a trustworthiness understanding of the car buying process. I am not very experienced in buying cars and I felt in the right hands with Bobby. trustworthiness understanding of the car buying process. I am not very experienced in buying cars and I felt in the right hands with Bobby. More
10/21 Booked on-line a service appt for 8 am Mon, rcvd a call saying cant do 8 am but 9 am is good, np. Bring a 2024 Suburban Z in for oil & tire rotation. Was told there is a software update also, shud tak call saying cant do 8 am but 9 am is good, np. Bring a 2024 Suburban Z in for oil & tire rotation. Was told there is a software update also, shud take hr, hr and a half, so I wait. At 11:45 my truck comes out (more than 2 1/2 hrs later)! Mechanic gets out of truck and says, "Software update didnt take". My info screen is blank! Im already over an hr late for an appt, so I take the truck and lv. The attached photo pops up & I fixed myself following directions. Haw Chevy service is a sh*tshow, no updates & no communication during service. Now I read a lady went thru same issue last week with oil change. Dont waste ur time replying since u made no effort to fix ur service dept oil change timing after last complaint. 10/23 This gets better, they called me yesterday and asked why I missed my appt! More
Should be Zero stars! STEER CLEAR! This dealership carries NO BUSINESS ETHIC. I dealt with Ulises as my salesman and went there specifically to see a used vehicle that I w STEER CLEAR! This dealership carries NO BUSINESS ETHIC. I dealt with Ulises as my salesman and went there specifically to see a used vehicle that I was very serious about which I expressed. Had it looked at by my own mechanic which I paid for. Test drove it with my family came to the agreement on a price, which they tried to change one day after I already had driven the vehicle, which I had proof of an email. The truck was also supposed to have two sets of keys which became a circus act of management telling me that I should pay $500 for an additional key even though that’s how it was advertised. Ulises tried to help with that situation and told me to give him some time to figure that out, which came to an end when I said forget about the key, let’s just make the deal and I was told to come in for an appointment with a bank check and to sign final paperwork after the weekend. Come Monday I was called by the salesman in the afternoon to tell me that they had sold the car for more money over the weekend. This is more than disgusting. If this was the last car dealership on the planet, I still would not go back there. This is proof of why people think car dealerships are filled with Sleeze xxxxx More
Do not trust Chevrolet of Hawthorne with your car buyback! They offered a shockingly low price for my vehicle, far below what it was worth based on market value and condition. When I tried to negotia buyback! They offered a shockingly low price for my vehicle, far below what it was worth based on market value and condition. When I tried to negotiate, they stonewalled me with excuses and refused to budge on their ridiculously low offer. Avoid this dealership at all costs if you're considering a car buyback, they are clearly only interested in taking advantage of customers desperate to sell. More
Kera is an awesome representative for Hawthorne Chevrolet. She knows her stuff and she is so helpful. This is one dealership that doesn’t do unnecessary repairs..Kera Will outline for you what need Chevrolet. She knows her stuff and she is so helpful. This is one dealership that doesn’t do unnecessary repairs..Kera Will outline for you what needs to be done at how many miles I can’t say enough about her! More
We have been going to Hawthorne Chevy for years and JR has always worked his magic to get us the deal we need. He always goes to bat for us and gets everything we asked for. He is also very professional a has always worked his magic to get us the deal we need. He always goes to bat for us and gets everything we asked for. He is also very professional and pleasant to work with. And so is the service desk when we need any work done. Hawthorne Chevy is the best dealership we've worked with! More