
Gerald Kia of Matteson
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 AM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fantastic sales experience and excellent service department customer service. Spokennoise very glad I didn't go 21 of the dealers that are actually closer to my home, well worth the drive! department customer service. Spokennoise very glad I didn't go 21 of the dealers that are actually closer to my home, well worth the drive! More
The service staff is very nice and friendly. Each time I come in I feel welcome and comfortable. Each time I come in I feel welcome and comfortable. More
To Greald Kia in Matteson. ..thanks Robert, Shelly, and Team for taking care of my Kia. My car is always in good hands at Gerald Kia in Matteson. #youallrock ..thanks Robert, Shelly, and Team for taking care of my Kia. My car is always in good hands at Gerald Kia in Matteson. #youallrock More
Deceitful, unorganized, and the vehicle had to come from another dealer, they told me it would be flat bedded, is was driven and had the porter spilled coffee in the drink holder, and mud on the door jam. E another dealer, they told me it would be flat bedded, is was driven and had the porter spilled coffee in the drink holder, and mud on the door jam. Even the gas tank wasn't full and the vehicle was dirty, they didn't detail it. More
Had my car for almost a month, thought they figured out the issue with the turbo, put a new part in. It didn't fix the issue. Still charged me about 75% of the cost of the new part that didn't fix the issu the issue with the turbo, put a new part in. It didn't fix the issue. Still charged me about 75% of the cost of the new part that didn't fix the issue. Peter was receptive and helpful More
The dealership misrepresented the price of its car by 10k and changed just prior to me showing up. The dealership is extremely slow. I spent over 5 hours there were 90% of the time was me sitting alone. T and changed just prior to me showing up. The dealership is extremely slow. I spent over 5 hours there were 90% of the time was me sitting alone. They did not have my second key prior to leaving and was told it would be mailed to me. However, after contacting them multiple times over a month they told me I had to come back because they did not do proper compliance tests on their end. They even threatened to take my car away if I didn't come back for there mistake. All the while not getting call backs when I left messages to try and resolve the issue. We brought the car back of which they told us it would take 30min to complete and still made us wait over and hour and a half to complete. This dealerships communication and professionalism is extremely lacking. More
Juan was a perfect salesman! He was able to make the sale as quick and painless as possible, and sent us home with our dream car at a great price! He was able to make the sale as quick and painless as possible, and sent us home with our dream car at a great price! More