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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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June 28, 2023

The service was well done, and Luis was helpful and kept me informed of progress. It seemed to take a long time to get the car washed, but the service itself was excellent. I will return. More

by Coakes42
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Hawk Subaru of Joliet responded

Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2023

Jeff has given me advice about maintenance a number of times since I bought my car. He has always been most helpful and pleasant to work with. Everyone in the maintenance and parts department have exceed More

by MFSHOGER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We hope you have a great day!

Jun 30, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. Safe travels!

June 26, 2023

Very professional and attentive to details. Good communication and really a very nice lady. Hoping on my next service, she will take care of it again. More

by ALOHA0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Hawk Subaru of Joliet responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

June 25, 2023

Addressed my issue in a cost effective manner. Also completed an oil change. Service manager was great. More

by MALIND65
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Jun 28, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 24, 2023

$200 is charged just to look at the car for any issue and scan error codes More

by ABDULLAHNAJEEB3
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Luis Figueroa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, Please contact our Service Manager, Kevin Nunez, at 815-725-3789. and we will do our best to make this better.

June 23, 2023

Donna was excellent and very knowledgeable, had me in and out very quickly with great quality of work. More

by HINTON.B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hawk Subaru of Joliet responded

Hello Hinton, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2023

I brought my car in for tires, and they discovered a problem with my engine that Subaru is covering, and even gave me a complimentary loaner car to use while mine is being fixed. I couldn't be happier. More

by SKirk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2023

Hawk Subaru is well maintained, and the employees are fantastic. Renee kept me updated frequently on my car. More

by jamesdeane77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 22, 2023

Friendly, courteous and respectful. He explained everything that needed attention and answered all my questions. Thank You. More

by MWIDUCH0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Tran Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Nunez
Jun 25, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 26, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Scheduling was easy, dealership was clean, staff was friendly and professional. Best experience I've ever had. More

by RJMCDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Tran Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cranley, Michael Widuch, Chris Tsaliangos
Jun 19, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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