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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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July 18, 2023

This facility is always on top of their game! Reasonable and ready when promised. Took my 2022 Outback in for service, everyone I encountered was personable, professional and answered my question More

by Stevecal5035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Tran Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Hawk Subaru of Joliet responded

HI, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 20, 2023 -

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2023

serviced at dealer for ten years since the car was new. always been satisfied with service More

by FLOFDAHL
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Our team is available should you require any extra help.

July 08, 2023

Luis was very friendly, professional and honest. I will be going back to him for all my car services. More

by charlotte.lewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jul 13, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2023

I’m not sure that the issues I am experiencing with my car are fully understood and addressed. More

by MATTHEWS-SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 04, 2023

We have been leasing the Subaru Ascent and Hawk Subaru has recently taken care of a problem we had with the captain chair behind the passenger seat. Something got jammed in the track in which the chair s More

by RONIC4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 02, 2023

I have an issue with my vehicle. They’ve answered my questions, reserved a loaner for me. Sole owner of the car. Hawk Subaru is helping me keeping it going strong at 117k! More

by INLINE6_2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Nunez
Jul 04, 2023 -

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2023

Service people and service was great. Subaru appointment was honored, did not have to wait for service. More

by SYLVIAKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 01, 2023

Great service! Excellent communication! Loaner car was provided while my vehicle was getting serviced. High recommend hawk Subaru! More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 01, 2023

Courteous and quick service with a summary explaining the actions taken and the results documented. More

by Barb McMillin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore
Jul 04, 2023 -

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2023

Leased three car from Michael Widuch. Very professional and great follow up after each sale. Additional Jeff Colbert in service was great to work with. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Widuch, Shaun Shore
Jul 03, 2023 -

Hawk Subaru of Joliet responded

Hello Bob, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 04, 2023 -

Hawk Subaru of Joliet responded

Hello Bob, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We hope you continue to choose us for all your automotive needs! Take care!

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