Hawk Subaru of Joliet - Service Center

Great service visit The guys were so sweet and knowledgeable. My wait for my very first visit with my 6 month old Forester was easy... I can’t wait to come back! The guys were so sweet and knowledgeable. My wait for my very first visit with my 6 month old Forester was easy... I can’t wait to come back! More

Service pending Car brought in for an annoying rattle and clunking sound in dash/steering column. Car was there for 6 days, but the problem not resolved. When pick Car brought in for an annoying rattle and clunking sound in dash/steering column. Car was there for 6 days, but the problem not resolved. When picked up we were told service was very busy, and to bring it again at a later time. Will have to try again later and hopefully the problem will be given the attention it needs to get resolved. More

Looking out for our safety I brought our Outback in for airbag recall and tire rotation. The service department found that rear brake pads needed replacement, and they got that I brought our Outback in for airbag recall and tire rotation. The service department found that rear brake pads needed replacement, and they got that done in the same timeframe as just the recall. The manager applied a courtesy discount that made the unexpected expense a little easier to take. Nice to have computer desk, wi-fi, television available in waiting room, along with snacks and coffee machine. More

Great Service Great service. Had two tires blow out because of the giant potholes on I55 thanks to the “wonderful” morons in the highway department. Hawk took care Great service. Had two tires blow out because of the giant potholes on I55 thanks to the “wonderful” morons in the highway department. Hawk took care of replacing the tires, balancing them, checking for rim damage, and an alignment. More

Customer focused These guys always alert me to appropriate service considerations without beating me over the head! A comfortable place to deal with. They make promise These guys always alert me to appropriate service considerations without beating me over the head! A comfortable place to deal with. They make promises and follow through! More

Major seems minor Had a milestone repair/maintenance job that went overnight but the loaner car was great (no charge), and the repair was prompt. Just in time for a ro Had a milestone repair/maintenance job that went overnight but the loaner car was great (no charge), and the repair was prompt. Just in time for a road trip too! More

Great car service experience I had a computer software update per a recall letter performed as well as the 18K mile routine maintenance service. I had an 8:00 am appointment and I had a computer software update per a recall letter performed as well as the 18K mile routine maintenance service. I had an 8:00 am appointment and my car was vacuumed and the service was performed immediately. I was out the door after the service work in 90 minutes. Well Done! More

I drove 45 miles! After my last experience with Hawk it was well worth the 45 mile drive to have my recall repair taken care of. I love that they email you to remin After my last experience with Hawk it was well worth the 45 mile drive to have my recall repair taken care of. I love that they email you to remind you of your appointment and although I chose not to take it, they offered me a courtesy car to use while my repair was done. My repair was ready in about an hour, much faster than the 2-3 hours original estimate. More

Service Great, friendly, fast. Continue to give updates while I waited. Offered a loaner car or shuttle ride. Price ended up lower than quoted. Worked with Ju Great, friendly, fast. Continue to give updates while I waited. Offered a loaner car or shuttle ride. Price ended up lower than quoted. Worked with Justin who is always friendly and professional. More