Hawk Subaru of Joliet - Service Center

quick service on a re-call These guys never stop amazing me. They make sure you are very much taken card of. Every time I go, they are always accommodating to me. These guys never stop amazing me. They make sure you are very much taken card of. Every time I go, they are always accommodating to me. More

Oil change/recall Very polite and very reliable on being able to the me back to work while they worked on my car and letting me know when it was done Very polite and very reliable on being able to the me back to work while they worked on my car and letting me know when it was done More

Very Difficult to Schedule a Service Appointment. The service is great!! The service people are very helpful and friendly. The Technicians do a great job servicing my vehicle. The one issue I have The service is great!! The service people are very helpful and friendly. The Technicians do a great job servicing my vehicle. The one issue I have is that you must schedule appointments one week out minimum. To me this is too long. More

Oil change and recall Service was right on time and within the time limit they said. Sai I could come back later for my complimentary car wash as the car was clean due to Service was right on time and within the time limit they said. Sai I could come back later for my complimentary car wash as the car was clean due to all the rain we have had. More

Brake Light Recall I made an appointment for this recall replacement and was told it would take 1-1/2 to 2 hours probably to do the recall. When I arrived for my appoin I made an appointment for this recall replacement and was told it would take 1-1/2 to 2 hours probably to do the recall. When I arrived for my appointment, I was told 1 hour or less. I was at the service department a half hour and on my way. Thanks for the quick service and free car wash. More

My Service Date I came in for a recall service and oil change. This was taken care of with no hassles. I love the convenience of the current location and will be m I came in for a recall service and oil change. This was taken care of with no hassles. I love the convenience of the current location and will be much less happy driving to the new location on Rt. 59. I just hate all the traffic and congestion on the Rte 59 location. More

first oil change Justin was professional and thorough,people were friendly and I did not wait very long. They introduced me to coffee machine and all went well. Justin was professional and thorough,people were friendly and I did not wait very long. They introduced me to coffee machine and all went well. More

Top notch service! We own 3 Subarus, so we come here often. They are knowledgeable & professional. This particular visit was particularly outstanding. The car was there We own 3 Subarus, so we come here often. They are knowledgeable & professional. This particular visit was particularly outstanding. The car was there for a recall, but in addition they identified a situation caused by another shop. They not only fixed it properly, but provided detailed documentation including photos so that we could pursue proper recourse. All for no charge! I feel that they went above & beyond, & we are truly thankful. More

Car recall best service!! I was scheduled for a recall appointment @ another dealer in 4 weeks. Went with my daughter-in-law's to eat while her car was being serviced. Picking I was scheduled for a recall appointment @ another dealer in 4 weeks. Went with my daughter-in-law's to eat while her car was being serviced. Picking her car up afterwards after her recall appointment I mentioned how my car was due for another type of recall. The new guy working there said he could check to see if they could get my car in sooner than the other dealer. Possibility of tomorrow. They were able to do It right then at that time that day! I couldn't belive it!! It took less time then the other, Orland Park dealer said too. They were talking about keeping my car overnight. Hawk service department did it in only a couple of hours. I thought I had to go were I bought the car for the recall. I wasn't happy with the service department in Orland Park before so I started taking it Hawk dealer for about almost 2 years. The service is way better here. Your staff are more helpful and friendly. I will definitely go here from now on. My son's wife was very happy with the service & staff too. Good service helped me when we were buying my 2nd car previously. I only need one car now. This is my first Subaru!! Love it!!Donna M More

Got me in for service even though schedule was full. Prompt service, Done on time. Good explanations with friendly attitude. Justin went out of his way to get my Outback serviced before leaving for a few Prompt service, Done on time. Good explanations with friendly attitude. Justin went out of his way to get my Outback serviced before leaving for a few days. More