Hawk Subaru of Joliet - Service Center
Plainfield, IL
659 Reviews of Hawk Subaru of Joliet - Service Center
Quick and efficient. Got to dealer earlier than scheduled spptmt. Technician called in so gave me a loaner car until my car was finished. Car was done by 4:30pm. Got to dealer earlier than scheduled spptmt. Technician called in so gave me a loaner car until my car was finished. Car was done by 4:30pm. More
Great Service Department The service department personnel are helpful and easy to work with. Justin knows me and my vehicle so he can understand my questions. My Outback was The service department personnel are helpful and easy to work with. Justin knows me and my vehicle so he can understand my questions. My Outback was serviced and was ready before the approximated time. Coupons are a big help for finances. More
Fantastic! The service department and Justin Kielma went out of their way to make sure my service experience was a pleasant one. I was able to make an appointmen The service department and Justin Kielma went out of their way to make sure my service experience was a pleasant one. I was able to make an appointment to have my car serviced, the work was completed with no problems, and completed earlier than I anticipated. A new radio was installed in my car, and I was having trouble getting XM radio to synch up with my new radio. I spent over an hour with several different XM radio service representatives trying to get their service synched up with the newly installed radio to no avail. I told Justin about my problem, and he and one of the service technicians solved the problem in ten minutes. More
OK but??? The service was great but the facility wasnt. Not enough space to wait. People were standing and couldnt sit. Only one bathroom, which was occupied The service was great but the facility wasnt. Not enough space to wait. People were standing and couldnt sit. Only one bathroom, which was occupied because people brought their kids there while waiting. Wanted to see Subaru products but couldnt because was in a Maza buillding. Wish the had another facility. More
Subaru Service Hawk service always takes the time to ensure the service is complete to the satisfaction of the customer. Customer comfort is important and they are h Hawk service always takes the time to ensure the service is complete to the satisfaction of the customer. Customer comfort is important and they are happy to accommodate your needs. More
Always pleasant to deal with Always very accommodating and efficient in the service department during any service from and oil change to major maintenance. The waiting room is al Always very accommodating and efficient in the service department during any service from and oil change to major maintenance. The waiting room is always stacked with beverages and snacks. More
They were great The Hawk service department was able to schedule me in short notice and had me in and out in near Olympic time! Justin Woods is a fantastic service c The Hawk service department was able to schedule me in short notice and had me in and out in near Olympic time! Justin Woods is a fantastic service consultant !! Thanks very much More
Excellent Very professional. They let you know what is going on while you are waiting. I was surprised to learn that my first oil change was free. Nice people t Very professional. They let you know what is going on while you are waiting. I was surprised to learn that my first oil change was free. Nice people there. More
Great service advisor that kept me informed! Easy to get an appointment. Great service advisor that kept me informed every step of the way. Reasonable prices for service, quick and efficient. Easy to get an appointment. Great service advisor that kept me informed every step of the way. Reasonable prices for service, quick and efficient. Nice waiting room. I will definitely be driving farther and going to Hawk Service! More
Car service Brought car in for routine service. The service rep was very pleasant and explained what the service would include. When service was done he expla Brought car in for routine service. The service rep was very pleasant and explained what the service would include. When service was done he explained what had been done. More