Hawk Subaru of Joliet - Service Center

Arrived at 7 am and was on my way home at 7:30 including a wash and vehicle inspection, quickest oil change ever… thanks a wash and vehicle inspection, quickest oil change ever… thanks More

Renee was great! Very friendly and made everything easy to understand! It was my first time at Hawk Subaru and she made the visit perfect! Very friendly and made everything easy to understand! It was my first time at Hawk Subaru and she made the visit perfect! More

The service department is the best and very professional. In and out in a timely manner. In and out in a timely manner. More

Friendly and knowledgeable staff. Great diagnostic and repair techs. Buy all my cars here as sales reps are no pressure. Great diagnostic and repair techs. Buy all my cars here as sales reps are no pressure. More

Donna Tran was super helpful from the beginning. I had a better experience at this location than any other. I had a better experience at this location than any other. More

I always feel confident that when I leave Hawk Subaru that my car is in optimum condition and that I will be safe on the road. After my last service I drove 300 miles with 5 grandchildren in the car so n that my car is in optimum condition and that I will be safe on the road. After my last service I drove 300 miles with 5 grandchildren in the car so nothing is more important. Renee and everyone in the service department are pleasant to work with, knowledgeable and go over and above. Wouldn't go anywhere else. More

The ladies and gentlemen at the service center are the BEST, bar none. I love them all. Smart, friendly and kind! As long as I have a Subaru or any other car will have them serviced at this facility. BEST, bar none. I love them all. Smart, friendly and kind! As long as I have a Subaru or any other car will have them serviced at this facility. More

I brought my car in for tires, and they spotted an engine issue that needed repair, contacted Subaru to have it covered under warranty, and arranged for a complimentary loaner car before I even knew there wa issue that needed repair, contacted Subaru to have it covered under warranty, and arranged for a complimentary loaner car before I even knew there was a problem. More

Brought my Outback disabled, Jeff Colbert helped from start to the end with the issue and with contacting Firestone so I didn't have to be charge for repairs. Lesson learn.....bring your Subarus to Hawk start to the end with the issue and with contacting Firestone so I didn't have to be charge for repairs. Lesson learn.....bring your Subarus to Hawk Subaru to have your repairs and service done right way. More

Repairs were not completed as I was informed on initial drop off time at 8am. I was told the part was in and my car would be ready EOD. It was not until I called to inquire at 5pm about my car that the par drop off time at 8am. I was told the part was in and my car would be ready EOD. It was not until I called to inquire at 5pm about my car that the parts were not available, and it would be completed the following day. Total lack of service information updates. When the car was finally ready, I picked up my car with greasy hand prints on the tan leather interior and head liner. I will not be returning to Hawk for either one of my Subaru’s for service, I will drive the extra distance for Gerald, or Orland Park. Screwed me once, it won’t happen again 😎 More