Hawk Subaru of Joliet - Service Center

Minor body job I have a 7-month old Subaru Legacy and have been a bit unlucky, having to get two minor bodywork repairs done - firstly from thrown up stones hitting I have a 7-month old Subaru Legacy and have been a bit unlucky, having to get two minor bodywork repairs done - firstly from thrown up stones hitting the car, and more recently, someone hitting the car with their own car door. I was very impressed by the superb workmanship after the first incident, making it an easy choice to use Hawk for the second job. Just like before, the quality of work was outstanding. My car has a red pearl color which one would assume may be difficult to match precisely. On both occasions the paint job was faultless. This body repair shop simply does a great job and I highly recommend them. More

45000 miles review and rear brakes overall good service experience; don't know if cost are competitive as I did not compare to other service providers; Hootan Nour is a cool guy. overall good service experience; don't know if cost are competitive as I did not compare to other service providers; Hootan Nour is a cool guy. More

Ripoff They charged me for 6 quarts of oil even tho the service is described as a 5 quart oil change. They charge higher than the price quoted on the intern They charged me for 6 quarts of oil even tho the service is described as a 5 quart oil change. They charge higher than the price quoted on the internet. They tried to tell me to keep my $15.00 off coupon and give me only $5.00 off. It seems they are nickel and diming customers to pay for their new building. They claimed at 40 degrees it was too cold for my complimentary wash. I won't return here again. More

Just outstandng people and service Hawk Subaru has always been able to solve my issues. The ignition key would not come out when the gear shift was put in park. The service department k Hawk Subaru has always been able to solve my issues. The ignition key would not come out when the gear shift was put in park. The service department knew what the problem was. Subaru had issued a TSB for the fix. .It works great again. More

Oil change The oil change price went up again however I was given a discount so I don’t go to jiffy lube in the future. The new location needs improvement suc The oil change price went up again however I was given a discount so I don’t go to jiffy lube in the future. The new location needs improvement such as entrance location maps doesn’t show this address as Plainfield. Confusing shows Naperville. When large service door is open gusts of wind are an issue, my car door hit the wall. It happened to me and the service person. Service person very nice, customer service oriented, very much appreciated. High score for him! More

Service Dept Great Easy to make an appointment online for a convenient time. Service personnel were friendly and efficient. The new facility is also very nice. Will go b Easy to make an appointment online for a convenient time. Service personnel were friendly and efficient. The new facility is also very nice. Will go back for next service needs. More

Great service Hawk Subaru has been providing great service since day one. My car originally had its engine replaced and then it had a misfire due to spark plugs th Hawk Subaru has been providing great service since day one. My car originally had its engine replaced and then it had a misfire due to spark plugs that needed replacing which were under warranty. Hawk Subaru took care of my car and now it drives like a new car. They also made sure to provide a loaner so that I can continue to get around. Thank you for taking care of my car and for the attentive service. More

service entrance Even though you had little signs telling you were to go for service , I had to drive around to find out were to go for entrance , If a person wasn't Even though you had little signs telling you were to go for service , I had to drive around to find out were to go for entrance , If a person wasn't getting a car outside to tell me where to go I would have left . No signs on service doors mark like on Jefferson Street . If you weren't ready with easy mark signs or doors , never should have open for service here .... More

Service of Forrester I drove in to the new location on Route 59 and Caton Farm Road due to the tire pressure light being on, had no appointment, and found there was a nail I drove in to the new location on Route 59 and Caton Farm Road due to the tire pressure light being on, had no appointment, and found there was a nail in the back passenger side tire. Was fixed within 2 hours and was told it would last for the life of the tire. Pleased with the quick response (since I didn't have an appointment) and the quality of service. More

Happy customer Justin was so helpful from setting up the appointment to finishing it up and signing the paperwork. I will be sure to reccomend your shop to anyone Justin was so helpful from setting up the appointment to finishing it up and signing the paperwork. I will be sure to reccomend your shop to anyone and everyone i know More