Hawk Subaru of Joliet - Service Center

Coffee Clean-up My wife had a coffee spill on the light-colord fabric on the back seat of our Forester. Everything came out beautifully, and we are very pleased with My wife had a coffee spill on the light-colord fabric on the back seat of our Forester. Everything came out beautifully, and we are very pleased with the results! More

Brought new car in to have engine noise checked out Customer service has been excellent, that is why we leased another Forester. Friendly, professional, prompt scheduling, efficient, clean, knowledgeabl Customer service has been excellent, that is why we leased another Forester. Friendly, professional, prompt scheduling, efficient, clean, knowledgeable, clear explanations, free carwashes, love the car and most important of all, free pastries and coffee while we waited. More

Added a trailer hitch We were told it would take 3 weeks to get the trailer hitch for our new car, it took 2 days. Great service and great people! We were told it would take 3 weeks to get the trailer hitch for our new car, it took 2 days. Great service and great people! More

First Visit to New Location Very pleased with first service at Hawk Subaru and their new location. Service was done in a timely and thorough manner. Our thanks to Hootan Nour for Very pleased with first service at Hawk Subaru and their new location. Service was done in a timely and thorough manner. Our thanks to Hootan Nour for his courtesy and professionalism. We will be bringing both of our Subaru's back for service because of this positive initial experience. More

Good service. Basic facility The service is great at Hawk’s new facility but frankly it lacks any warmth whatsoever figuratively and literally. Maybe I’m just used to different de The service is great at Hawk’s new facility but frankly it lacks any warmth whatsoever figuratively and literally. Maybe I’m just used to different dealership facilities but it was freezing in there during my visit and the facility itself lacked any sort of warmth. I’m frankly longing for my lease’s expiration date! More

Very friendly This is my 2nd time at their dealership. I had an oil change done with tire rotation. My second visit was a warranty covered repair to my heated/coo This is my 2nd time at their dealership. I had an oil change done with tire rotation. My second visit was a warranty covered repair to my heated/cooling seats. They were done in a timely manner, and all seems to be working great. More

Great service Was in for a regular oil change in the new Subaru space on Caton Farm Road. Beautiful facility and comfortable waiting area. My 2010 Subaru is ready Was in for a regular oil change in the new Subaru space on Caton Farm Road. Beautiful facility and comfortable waiting area. My 2010 Subaru is ready for another winter! More

Outstanding Customer Service Finally a Subaru dealership close to our home. Friendly Staff and Clean Showroom and Customer Waiting Area. Would highly recommend Hawk Subaru Jolie Finally a Subaru dealership close to our home. Friendly Staff and Clean Showroom and Customer Waiting Area. Would highly recommend Hawk Subaru Joliet for your Subaru service, top notch!!! More

Efficient and Helpful. Justin K has been very helpful for previous visits and now for new tires. Work is always finished earlier than expected. New service center is spaciou Justin K has been very helpful for previous visits and now for new tires. Work is always finished earlier than expected. New service center is spacious and pleasant. More

Great Service! The team working on my car was accommodating and wonderful. No location still has a few areas of improvement for the waiting guest. Mainly posted wi The team working on my car was accommodating and wonderful. No location still has a few areas of improvement for the waiting guest. Mainly posted wifi and an area suitable to working. More