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Hawk Subaru of Joliet - Service Center
Plainfield, IL
659 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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659 Reviews of Hawk Subaru of Joliet - Service Center
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September 09, 2023
We were pleased with the service we received but your rescheduling 3 times kept me from giving you 5 stars rescheduling 3 times kept me from giving you 5 stars More
by HKCJKELLY
Verified CustomerEmployees Worked With
August 31, 2023
I’m not disappointed with this dealership But I’m VERY DISAPPOINTED WITH SUBARU corporate because I was told that my wheel bearings were defective due to road conditions and conditions causing corrosion. DISAPPOINTED WITH SUBARU corporate because I was told that my wheel bearings were defective due to road conditions and conditions causing corrosion. I believe Subaru has a problem for which they are not are not accepting responsibility and thus charging car owners an outrageous amount to repair. More
by DMIKUS16
Employees Worked With
I don’t recall the name
August 30, 2023
Jeffrey, took excellent care of my 2022 Subaru Outback 30k maintenance, and of my personal time. Outstanding! 30k maintenance, and of my personal time. Outstanding! More
by tomaszkmd
August 27, 2023
With over 100k on my car, something is bound to go bad. A CEL came on , brought it Hawk Subaru when I was able to. They checked it out and found my O2 Sensors were faulty. They replaced them and had me bac A CEL came on , brought it Hawk Subaru when I was able to. They checked it out and found my O2 Sensors were faulty. They replaced them and had me back on the road as usual. More
by INLINE6_2026
August 26, 2023
I originally had purchased a Subaru Legacy from another dealer. Since it was en-route and I had been shopping around for a new car, went to Hawk Subaru in Plainfield. Needless to say that I could have save dealer. Since it was en-route and I had been shopping around for a new car, went to Hawk Subaru in Plainfield. Needless to say that I could have saved myself time and back and forth with sales, by just going to Hawk. I had my new car in less than an hour (paperwork) and the car I wanted in a couple of hours (brought from another dealer). As for service, you could not ask for a better service department. Everyone is extremely helpful, courteous and respectful. Especially Luis F., you could not ask for better car service. If you need to buy or service your Subaru, go to HAWK SUBARU! More
by Reg39
August 26, 2023
Always pleased with service. The staff is very polite and helpful. My car is washed and clean when I leave. The staff is very polite and helpful. My car is washed and clean when I leave. More
by CYCLE_LOU41
Employees Worked With
August 23, 2023
This was not a scheduled visit. When a problem arose, we immediately dropped the car off. We were provided with a loaner. Luis had the paperwork waiting for us and we were driving a When a problem arose, we immediately dropped the car off. We were provided with a loaner. Luis had the paperwork waiting for us and we were driving away in only a few minutes! By the middle of the following morning, the problem was diagnosed and repaired!! This was another example of excellent service from this team. More
by BRIDGE1013
Employees Worked With
August 21, 2023
Good, prompt and courteous service was provided. This was my complimentary first oil change, which was honored. This was my complimentary first oil change, which was honored. More
by SAMPRAT01
Employees Worked With
August 13, 2023
You have a real gem in Donna. From the moment that I pulled into the service center I was greeted with a smile, had all of my questions answered and details were explained on my v From the moment that I pulled into the service center I was greeted with a smile, had all of my questions answered and details were explained on my vehicle. How refreshing it is to be treated in a kind manner. You have a real gem in Donna! Thank you! More
by rdebbra
Employees Worked With
August 13, 2023
fast friendly and fair in every respect You can count on them in every way them in every way More
by DOJOTW0
Employees Worked With
