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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
659 Reviews

659 Reviews of Hawk Subaru of Joliet - Service Center

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March 02, 2020

professional service Between the two employees I worked with, I would recommend this service to friends and family alike. Keep up the good work! Happy to be a Subaru owner More

by DYLANW2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Hootan Nour
Mar 05, 2020 -

Hawk Subaru of Joliet responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

February 25, 2020

Service writer and mechanic worked well together to keep us informed about repairs on vehicle. Service was performed as quoted and finished on tiime. Thanks More

by NURCHONE
Recommend Dealer
Yes
Employees Worked With
service, porter
Feb 26, 2020 -

Hawk Subaru of Joliet responded

Nurchone, we are pleased to hear that everything was completed on time and to your satisfaction. Thank you so much for choosing Hawk Subaru as your first choice for service!

February 24, 2020

Great service and completed when they said it would be. I would recommend Hawk to others. Good luck at your new location at route 59 and caton farm. More

by JANDRHAUWILLER
Recommend Dealer
Yes
Employees Worked With
Justin in Service
Feb 26, 2020 -

Hawk Subaru of Joliet responded

HI, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

February 21, 2020

Recall notices need to be managed better.1. Light came Recall notices need to be managed better. 1. Light came on for air bag problem. Took it to dealer and cost $100 for repair. (Did receive a check a More

by GREENAWALT2
Recommend Dealer
Yes
Employees Worked With
Justin(?)
Feb 26, 2020 -

Hawk Subaru of Joliet responded

Hello Greenawalt2, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. We're happy to help.

February 20, 2020

Very professional and helpful. I didn't wait very long even though I reached out them a few hours earlier for service, awesome employees and super fast service! More

by WJKENAR
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 26, 2020 -

Hawk Subaru of Joliet responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

February 19, 2020

The service department at Hawk Subaru is always professional, nice, stress free, and the technicians do a superior job. Buying my Ascent at Hawk Subaru was also a pleasant experience. More

by BarrelandBennett
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos
Feb 20, 2020 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 18, 2020

Easy to schedule, nice staff Easy to schedule, much better than Gerald Subaru. Nice staff. I live in Naperville but go to this location every time. Justin is very helpful. More

by xuanxuanbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Feb 19, 2020 -

Hawk Subaru of Joliet responded

We're happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

February 18, 2020

The tires on the car were not changed (Front to the rear) and after the service the vehicle was not washed and I did not receive information about the current condition of my car. Not satisfied. More

by W.TUREK
Recommend Dealer
No
Employees Worked With
Justin Kielma
February 17, 2020

Top Notch Customer Service Customer service was as expected, top notch!!!!! We would never take our vehicles any where else but Hawk Subaru, you will not be disappointed. Thank More

by DAVID.TORTAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hootan Nour
Feb 18, 2020 -

Hawk Subaru of Joliet responded

David, we're happy to see that your experience with us was excellent! Thank you so much for choosing Hawk Subaru as your first choice for service!

February 17, 2020

quick The staff was polite and professional. They told me it would be 1 1/2 hours and they were done in one hour and 10 minutes. The waiting lounge was co More

by LISE.1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember!
Feb 19, 2020 -

Hawk Subaru of Joliet responded

Lise, we're pleased to hear everything was completed quickly and to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit!

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